Tranquility Spa
Hotels / Resorts / Restaurant

Tranquility Spa, the largest network of spas in Nepal. We are the first Day Spa Center to be established in Nepal and recognized by Nepal Tourism Board.

Our chain of spas are managed by experienced and professional experts educated in renowned institutes in Thailand, Switzerland, UAE, and India with a proven history in providing excellent services at Crown Plaza, Marriott (Malaysia),Palm Garden (Malaysia) Radisson, Shangri~La.

We are well equipped with state of the art technology and provide a peaceful environment to soothe away your stress, pain, anxiety and rejuvenate mind and body. Our centers are centrally located and a perfect place for you to beautify yourself with our beauty treatments.

Recently we have opened the largest wellness center of the country at Crowne plaza Hotel - Soaltee

Tranquility Spa, the largest network of spas in Nepal. We are the first Day Spa Center to be established in Nepal and recognized by Nepal Tourism Board.

Receptionist / Guest Relation Officer

Views: 2205 | This job is expired 7 years, 7 months ago

Basic Job Information

Job Category	:	Secretarial / Front Office / Data Entry > Guest relation/ servicing, Reception
Job Level	:	Entry Level
No. of Vacancy/s	:	[ 5 ]
Employment Type	:	Full Time
Job Location	:	Kathmandu
Offered Salary	:	NRs. 12,000 - 18,000 Monthly
Apply Before(Deadline)	:	Oct. 08, 2017 23:55 (7 years, 7 months ago)

Job Specification

Education Level	:	Higher Secondary (+2/A Levels/Ib)
Experience Required	:	Not Required
Gender	:	Female
Professional Skill Required	:	Professionalism Communication Telephone Skills Initiative And Problem Handling English Speaking Prioritizing Customer Service Interpersonal Skills

Other Specification

Responsible for answering the telephone, transferring calls, taking accurate messages, greeting customers, cashiering, giving tours of the spa facility and scheduling appointments

Job Description

Greet and welcome guests as soon as they arrive at the office
Providing a positive and friendly attitude
Answer, screen and forward incoming calls
Direct visitors to the appropriate person and office
Booking appointments of guests notifying staff members of any customer cancellation or the arrival of any unscheduled visitors
Have an excellent level of both written and spoken English.(Any foreign language is an additional benefit.)
Be a team player with a flexible approach to working hours
Excellent personal presentation with confidence to deal with Clients
Previous experience of working in a similar environment is preferred but not essential
To schedule reservations of the Spa services for guests and monitor availability of treatments and staff to ensure prompt service according to the relevant skills of the therapists
Will be responsible for all billing procedures at the reception desk and reconciling funds at the end of each shift/day
Need to demonstrate professional attitude at all times, particularly with regards to punctuality, appearance and general manner