BrightPath is seeking a dynamic and organized individual to join our team as a receptionist. As the first point of contact for our clients, the ideal candidate will possess excellent communication skills, exceptional customer service, and a friendly demeanor. This role involves managing front desk operations, handling inquiries, and providing administrative support to ensure the smooth functioning of our education consultancy.

RESPONSIBILITIES

Front Desk Operations

• Greet and welcome clients, students, and visitors in a professional and friendly manner.
• Manage phone calls, emails, and in-person inquiries, directing them to the appropriate personnel.
• Reach a daily target of phone calls and appointments
• Maintain a tidy and organized reception area.

Client Interaction

• Assist clients with information about our education consultancy services and products.
• Schedule appointments and meetings for consultants and provide necessary information to clients.
• Collect and update client information accurately.

Administrative Support

• Assist in the preparation of documents, reports, and correspondence as needed.
• Maintain and update client databases and records.
• Handle basic administrative tasks, such as filing, photocopying, and data entry.

Communication

• Effectively communicate with internal staff to ensure seamless coordination.
• Relay messages and information accurately to consultants and other team members.
• Manage and distribute incoming and outgoing mail.

Problem Resolution

• Address and resolve basic client concerns and inquiries.
• Escalate complex issues to the appropriate staff members for resolution.

Collaboration

• Collaborate with other team members to ensure a positive and efficient work environment.
• Participate in team meetings and contribute ideas for process improvement.
  

BENEFITS

• Competitive salary with performance-based incentives
• Opportunities for professional growth and development
• A friendly and collaborative work environment
• Access to exclusive training sessions and workshops

Join Bright Path Pvt. Ltd. and be part of a team that shapes students' futures!