Customer Care

Medi Quest Laboratory Clinic P.Ltd is a A Class certified lab in Nepal with history of more than a decade in providing all pathological testing under one umbrella. It is located in Jawalakhel Chowk and has a staff strength of more than 35 Emplyoees. 

Pioneer in the diagnostic field and being the most reliable Pathology Laboratory of Nepal, Medi Quest Lab sets its footprint for about 7 years aiming to supply qualitative & productive services in Nepal.

Led by entrepreneurs who believe in growth, exploring and adaptation of advance technology benefitting and uplifting the health services in Nepal, Medi Quest Laboratory doesn’t fail to provide excellent services to patients all over Nepal.

­Along with the routine tests, Medi Quest Laboratory also runs Special Tests like Tumor Markers (CA125, CA 19.9, CA 15.3, CEA, PSA, AFP etc.),Hormones Tests (TFT, FSH, LH, PRL, Estrogen, Progesterone, AMH) daily and we also run the test like HLA-B27 (Flow Cytometry), PNH with FLEAR (Flow Cytometry), CMV Viral Load (quantitative) Real Time PCR, BCR/ABL (quantitative) Real Time PCR, Hepatitis B Viral Load (Real Time PCR), Hepatitis C Viral Load (quantitative) Real Time PCR, JAK-2 Mutation (Real Time PCR). Medi Quest Laboratory is probably the one and only laboratory dedicated to cancer diagnosis.

Medi Quest Laboratory also specializes in related tests groups like Haematology, Immunology, Microbiology, Cytology, Biochemistry, Parasitology, Histopathology and many more.

We have also started Flow Cytometry test and Cytogenetics Studies which is first in private organization in Nepal.

Medi Quest Laboratory Clinic P.Ltd is a A Class certified lab in Nepal with history of more than a decade in providing all pathological testing under one umbrella. It is located in Jawalakhel Chowk and has a staff strength of more than 35 Emplyoees. 

Pioneer in the diagnostic field and being the most reliable Pathology Laboratory of Nepal, Medi Quest Lab sets its footprint …

Customer Care

Views: 1597 | Apply Before: 5 days, 23 hours from now

Basic Job Information

Job Category : Marketing / Advertising / Customer Service
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Medi Quest Laboratory Clinic Pvt. Ltd., Jawalakhel
Offered Salary : Negotiable
Apply Before(Deadline) : Apr. 23, 2024 23:55 (5 days, 23 hours from now)

Job Specification

Education Level : Higher Secondary (+2/A Levels/Ib)
Experience Required : More than or equal to 1 year
Professional Skill Required : Basic Computer Interpersonal Skills Communication Organizational Time Management
Other Specification
  • Candidates with experience as Lab Assistants are highly preferred
  • Educational qualification of at least CTEVT or +2 complete
  • Excellent verbal and written communication skills
  • Proficiency in basic computer applications such as Microsoft Office (Word, Excel, Outlook)
  • Strong organizational and multitasking abilities
  • Professional demeanor and pleasant personality
  • Ability to handle high-volume phone calls and visitors with tact and efficiency
  • Familiarity with office equipment, including fax machines, photocopiers, and printers

Job Description

  • Deal with enquires, book an appointment and pass on complaints and queries as necessary.
  • Update customer records in the company system, including notes about any interactions as relevant.
  • Ensure that all the samples received are logged into the system in a timely and accurate manner.
  • Provide instructions for patients and customers regarding appropriate specimen collection.
  • Verify the specimen requirements and appropriate collection  procedures prior to specimen collection.
  • Develop strong communication and coordination with sample collectors and inform them to timely to collect the sample.
  • Process sales transactions and taking payments. 
  • Reconcile cash drawers and sales receipt, handover to accounts section.

Working Hours: 7:00 am to 3:00 (8 hours)



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