Required Number: 2

Job Description:

QI Specialist is responsible to ensure the quality of family planning (FP) services provided to adolescents and young adults by the private sector providers through MPHD Nepal. S/he will be responsible to enhance clinical skills of the private sector service providers/ facility owners, ensure maintenance of quality at the infrastructural, counseling, and at service level.

Key Responsibilities

• Support to adapt and use global quality assurance (QA) and quality improvement (QI) theory and concepts in MPHD Nepal project to improvise existing tools.
• Adapt and apply the plan-do-study-act (PDSA) or other QI model; developing, testing, and refining change packages; and overseeing the implementation of the packages.
• Provide technical support to the implementing partner to assess the quality of services including identification of quality gaps and potential drivers and barriers for private sectors facility owners and/or providers to improving service quality mainly in FP.
• Guide to design a suite of QA/QI interventions (trainings, mechanisms for supervision/ monitoring, tools and checklists, and coaching content), using existing QA/QI approaches and tools as references.
• Work closely with technical partner, implementing partner, and project field staff to enhance their technical capacity on QA/QI and through project field staff provide technical assistance to private sector service providers/owners and facilities in a structured, systematic, and effective manner.
• Coordinate and collaborate with Strategic Information (SI) Specialist, Communication, Documentation and Knowledge Management Specialist, Private Sector Specialist and other project staff for data analysis, visualization, and use for program improvement as well as documentation, knowledge management and dissemination of good practices and success stories for replication and scaling up by other stakeholders in Nepal.
• Provide technical assistance to enhance clinical knowledge in FP services to support the project staff to deliver trainings and oversight training schedule and quality.
• Represent FHI 360 Nepal in the external meetings among the stakeholders as needed.
• Perform other related duties as assigned by supervisor, Chief of Party and Country Director.

Requirements:

• Master’s Degree in Public Health or other relevant subject and three to five years’ work experience in the field of QA/QI with in-depth knowledge in FP/RH or bachelor’s degree with five to seven years of experience in above mentioned field.
• Experience in designing, planning, implementing, and monitoring QI/QA programs including data analysis, interpretation, visualization, and dissemination preferably in private sector.
• Experience in working effectively across various teams within the project and organization..
• Willing to travel frequently in the different field implementation areas across the country.
• Experience in working effectively across various teams within the project and organization, and building and sustaining positive working relationships with NGOs, private sectors, government and other stakeholders.
• Proactive in managing multiple tasks, managing and working in virtual work environment, and flexible and open for managing time for working with different teams in different time zones as needed 
• Excellent interpersonal, organizational, communication, team building and management, and problem-solving skills. 
• Excellent oral and written English and Nepali including documentation skills.