Merojob

Customer Experience (Intern)

Merojob

Customer Experience (Intern)

Since inception in 2009, merojob have turned out to be #1 job portal in Nepal with 350 million+ page views and 4.1 million+ progressive visits every month, created 500K+ success stories and registered 825K+ job seekers in our database. We have been offering 38K+ employers promote their employer brands to jobseekers and advertise diverse opportunities to over a millions of candidates inside Nepal and abroad. Established as an inevitable bridge between the hiring employers and the job seekers, we are well-known as a national leader in HR Recruitment Support, Career Support, HR Consultancy and Capacity Building Trainings.

We are a result-driven organization with a focus on employee satisfaction and growth. To that end, we have implemented several policies and programs to support our culture of excellence, including social security fund, compliance with labor laws, employee engagement programs, CSR contributions, learning opportunities, skill enhancement programs, employee rewards & recognitions and career growth support. 

Our corporate values are the driving force behind our success and we are proud to have a working environment that promotes professionalism, respect and teamwork. Our employees are encouraged to take ownership of their work and to contribute to the growth of the organization through their unique skills and talents. 

 At merojob.com, we pride ourselves on our commitment to integrity, respect, appreciation, trust and teamwork. These values form the foundation of our professional relationships with our clients, employees and stakeholders. We are committed to providing our stakeholders with exceptional service and to making a positive impact in the communities we serve. we believe in creating long-term partnerships employees; built on trust, respect and mutual success. 

 Join us today and take the next step in your career journey.

Since inception in 2009, merojob have turned out to be #1 job portal in Nepal with 350 million+ page views and 4.1 million+ progressive visits every month, created 500K+ success stories and registered 825K+ job seekers in our database. We have been offering 38K+ employers promote their employer brands to jobseekers and advertise diverse opportunities to over a millions of candidates inside Nepal and …

Customer Experience (Intern)

Views: 4656 | This job is expired 9 months ago

Basic Job Information

Job Category : Marketing / Advertising / Customer Service
Job Level : Entry Level
No. of Vacancy/s : [ 2 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : NRs. 5,000.00 Monthly
Apply Before(Deadline) : May. 26, 2023 23:55 (9 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : Not Required
Professional Skill Required : Interpersonal Skills Communication Multitasking Attention to Detail Teamwork
Other Specification
  • Fluency in Spoken English
  • Spontaneous communication and interpersonal skills
  • Tactful
  • Team player with independent work capability
  • Attention to detail

Qualifications:

  • Pursuing or completed Bachelor’s Degree in Business Administration or Sales and Marketing

Job Description

  • Collect feedback through outbound telephonic interaction/ survey
  • Analyze the feedback and identify areas for improvement
  • Monitor customer feedback to ensure that issues are addressed and resolved properly
  • Provide regular updates to management on feedback received 
  • Collaborate with other departments to implement solutions to address customer feedback
  • Perform additional tasks assigned by the authority 

This job has expired.

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