Python Developer

Zen37 is seeking a skilled Mid-Level Python Developer to join our development team and help build a modern Call Center Management System using the open-source Asterisk platform. The ideal candidate should have strong Python web development experience, a good understanding of APIs and databases, and basic knowledge of the C programming language to work with telephony integrations and low-level system components when required.

This role involves designing, developing, and maintaining scalable web applications that integrate with Asterisk-based call center services, including call routing, IVR, call recording, agent management, reporting, and real-time monitoring.

Key Responsibilities

• Design and develop backend services using Python frameworks such as:
• Django
• FastAPI
• Flask
• Develop and maintain RESTful APIs for frontend and third-party integrations.
• Integrate applications with Asterisk using:
• AMI (Asterisk Manager Interface)
• ARI (Asterisk REST Interface)
• AGI Scripts
• Call Detail Records (CDR)
• Build modules for:
• Agent Management
• Queue Management
• Call Monitoring
• IVR Configuration
• Call Recording Management
• Real-Time Dashboards
• Reports and Analytics
• Develop database structures and optimize queries.
• Implement authentication, authorization, and security best practices.
• Troubleshoot telephony-related issues and application performance problems.
• Work closely with frontend developers and DevOps engineers.
• Write clean, maintainable, and well-documented code.