• Initiate and lead all the traffic operations projects and associated PMOs
• Streamlining the external stakeholders with right Traffic Operations stakeholders
• Streamline performance monitoring process for Traffic Operations
• Develop sub-department guidebooks for Traffic Operations, new hires and cross functional teams
• Consolidate, Standardize and Maintain SOP for all functions under Traffic Operations
• Perform Quality Assurance on the SOPs and generate a score at a domain level to identify process / talent gaps
• Build knowledge repository for all functions under Traffic Operations
• Creating the business requirement documents for new product solutions
• Identify skill gaps and upskilling the Traffic Operations talents to drive growth and employee satisfaction
• Lead training and onboarding new talent in traffic operations

Requirements

• 3-5 years of experience required Advanced skills in Microsoft Excel and proficiency in SQL preferred
• Experience with analysis of raw data to insights 
• Experience with project management tools
• Experience with leading projects and teams 
• Strong communication and collaboration skills
• Strong accountability and ownership values
• Ability to adapt to new systems and technologies
• A problem solver with good time management skills

Competencies

• Technical
• Analytical
• Communication
• Initiative
• Team Player

Benefits

• International working environment, and a unique opportunity to learn from the best in e-commerce and business growth.
• A platform to learn from Alibaba’s world-leading ecosystem
• Rigorous training and exposure in team management, leadership, business analytics, and operations.
• An opportunity to train the next generation of business leaders
• Competitive salary and incentive package
• Health & Medical insurance