EBPearls

Information / Computer / Technology

People Operations Manager

Views: 997|Published on: Sep 22, 2022

IT & Telecommunication

Senior Level

Full Time

Vacancy: 1

Kupondole, Kathmandu|

Experience: Not Required|

Not Disclosed

Job Description

Roles and responsibilities of this job

Position Overview

As the People Operations Manager, you will be a core member of the EB Leadership Team, which is a high-level committee to develop/discuss organisational values, culture, business and operations. You will oversee all people operations activities, procedures, processes and documentation for the company. You will also be expected to manage employer branding activities in order to maintain the company's reputation as one of the leading software development companies in Nepal. You will also work towards developing strategies to further improve our established People Operations department in various fronts. You will also be expected to be actively involved in developing business and people strategies using data analytics to increase companies efficiency, effectiveness and productivity.

Working Hours: 40 hours per week, Monday to Friday between 8:30am - 5:30pm
Report to: General Manager

What we are looking for:

Master’s degree in Business Administration (MBA/MBS) with specialisation in Human Resource Management
Minimum 3 years of relevant experience in managerial position at a fast-paced private sector organisation, preferably (but not necessarily) in software development sector
Inquisitive, determined, diligent and has an open mind
Organised, confident and commanding
Good communicator

What you will be doing:

1. Operational Roles

Oversee and guide team on recruitment, selection and onboarding activities
Oversee and guide team on performance evaluation and learning management
Oversee and guide team on employee engagement and employee relations
Oversee and guide team on payroll, compensation and benefits management
Ensure effective grievance management
Ensure organisation-wide compliance of People Operations policies, guidelines and procedures
Ensure legal compliance and government reporting where necessary
Ensure effective management of people and organisation related documents and records
Oversee and guide team on managing office administration including housekeeping, safety and security, procurement, power, inventory, canteen and infrastructure management
Ensure high efficiency in office operations

2. Managerial Roles

Manage and Lead People Operations team and General Administration team ○ Manage employer branding activities
Manage and Lead organisational changes and transitions
Manage and Lead employee satisfaction activities and initiatives
Lead succession planning activities and initiatives
Conduct periodic job analysis to ensure right person-job fit in the organisation
Manage and Lead organisation-wide work environment
Manage and Lead initiatives to inculcate organisation’s core values and cultural behaviour
Delegate responsibility where possible, expecting accountability and regular feedback
Liaise with heads of other departments to ensure smooth operation of

3. Organisational activities

Foster communication, collaboration and cooperation between different departments
Lead a culture of continuous learning throughout the organisation
Deliver high quality people operations service to all stakeholders of the organisation

4. Strategic Roles

Review/Revise/Develop People Operations policies, procedures and guidelines periodically
Develop and implement strategies to drive higher efficiency from People Operations team and General Administration team
Develop employer branding strategies, and liaise with necessary people and teams to enhance organisation’s online and offline brand value
Develop annual workforce plan for the organisation using data analytics
Develop annual People Ops activity plan and budget using data analytics
Review/Revise/Develop strategies to enhance appreciation and recognition culture in the organisation
Manage organisational knowledge using technology and tools
Manage and Lead succession plan for the organisation

Competencies and Experiences that we are looking for:

Knowledge and ability to apply principles and practices of People Management
Outstanding team leadership skills
Strong communication skills
Excellent negotiation skills
Excellent data analysis and presentation skills
Notable experience in succession planning, change management, and employee relations
Notable experience of leading a team, coaching them, and ensuring high productivity from them
Understanding of and notable experience in employer branding, networking and relationship building
Experience of managing & leading organisational change programmes
Notable experience in office operation management
Ability to establish professional credibility quickly with colleagues and to interact effectively with staff at all levels and across all departments
High emotional intelligence
Ability to think strategically and tactfully
Good business acumen
Excellent resource management skills
Notable experience and understanding of budget planning and management

Competencies and Experiences that are not mandatory but would excite us:

Undergraduate in Computer Science related degree
Advanced skills in Google Sheet
Experience in using people management software Smartsheet, Zoho People, Zoho Recruit and JIRA

Job Specification

Required qualifications for this job

Required Education Level:Graduate (Masters)

Required Experience:Not Required

Salary

Offered financial and non-financial compensation for this job

Offered Salary:Not Disclosed

Applying Procedure

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Apply Before: Oct 07, 2022

About the organization

EBPearls

Information / Computer / Technology

Kupondole, Lalitpur

EB Pearls was established in 2005 and is a full service digital solution agency. EB Pearls has offices in Sydney (Australia) and Lalitpur (Nepal), and it houses around 100 staffs across all offices. We, at EB Pearls, hold expertise in website, eCommerce, and mobile applications development.

Our values pronounce solving digital solutions regardless of complexity and quality of services and product to the highest standard. In such, the pivot to our success is the pool of competent people who own EB Pearl’s values and exhibit strong competence on quality of services, robust business system/process, top-notch technical capabilities, and utmost client’s satisfaction. As EB Pearls is at primary growth stage, we emphasis on cost-effectiveness while taking ambitious goals to grow our business. This stimulates us toward the establishment of strategic and holistic People Operations function at EB Pearls.

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