Drivra Mobility

Logistics and Supply Chain

Operations Manager

Views: 63|Published on: Oct 07, 2026|

General Mgmt. / Administration / Operations

+1 more

Senior Level

Full Time

Vacancy: 1

Chandol, Kathmandu|

Experience: More than 2 years|

Not Disclosed

Ai Job Summary

Seeking an Operations Manager with a Bachelor's degree in Business Administration or related field and 2-3 years of relevant experience
Responsibilities include leading fleet operations, managing vendor relationships, and overseeing performance metrics and incident management
The position offers a negotiable salary and the opportunity to develop high-performing teams in a dynamic environment

Job Description

Roles and responsibilities of this job

We are seeking a results-driven and hands-on Operations Manager to lead our Fleet Operations department and ensure smooth, efficient, and reliable day-to-day operations. The ideal candidate will be strong in team management, data-driven performance management, fleet operations, vendor coordination, and incident handling.

This role requires someone who can take ownership, make data-backed decisions, develop high-performing teams, and respond effectively to operational issues. The Operations Manager will also be required to handle operational phone calls after working hours and be available to manage accident or incident cases when required.

Key Responsibilities

Lead the Fleet Operations department and oversee day-to-day operational performance.
Design, implement, and maintain a rider performance framework, including KPIs, scorecards, and performance reviews.
Drive fleet growth toward active-rider targets and monitor recruitment pipeline performance and results.
Manage fleet-related vendors and service partners, including performance tracking, coordination, and technical rollouts.
Own and manage the rider rewards and recognition program to motivate and retain high-performing riders.
Prepare regular fleet maintenance reports for leadership, highlighting recurring issues, vehicle downtime, cost trends, and recommended improvements.
Plan and execute rider events, including recognition programs, training sessions, and team gatherings, while managing calendars, budgets, and feedback.
Oversee accident and incident cases, coordinating with external contacts, service providers, and internal teams to ensure timely resolution.
Define requirements for vehicle procurement and oversee/approve vehicle purchases based on operational needs.
Approve vehicle allocation, usage guidelines, cost limits, and maintenance priorities.
Work closely with Admin and Finance to identify and resolve settlement discrepancies.
Conduct weekly and monthly performance reviews, present fleet results to leadership, and manage operational escalations.
Identify operational gaps and implement initiatives to improve fleet efficiency, rider productivity, cost control, and service quality.
Ensure compliance with company operational policies, safety standards, and fleet procedures.

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:More than 2 years

Other Specification

Bachelor’s degree in Business Administration, Operations Management, Logistics, or a related field/Master’s degree preferred.
2–3 years of experience in operations, fleet management, logistics, transportation, or a related field.
Strong data literacy with the ability to build, analyze, and interpret performance frameworks, KPIs, and scorecards.
Proven ability to manage, motivate, and develop a team.
Strong problem-solving and decision-making skills with a hands-on approach to operations.
Excellent communication, coordination, and stakeholder-management skills.
Ability to work in a fast-paced environment and manage multiple priorities.
Strong organizational skills with attention to detail.
Willingness and ability to respond to operational calls outside regular working hours and handle urgent accident/incident cases when required.

Skills Required

Required skills for this job

Problem Solving

Leadership

Coordination

Operation Management

Operation And Maintenance

Relationship-Building Skills

Salary

Offered financial and non-financial compensation for this job

Offered Salary:Not Disclosed

Applying Procedure

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Apply Before: Oct 22, 2026

About the organization

Drivra Mobility

Logistics and Supply Chain

Chandol

Drivra Mobility Pvt. Ltd. is building Nepal’s mobility infrastructure through integrated ventures in ride-hailing, delivery, financing, and trading. Based in Kathmandu, Drivra connects people, businesses, and services with practical, technology-enabled mobility solutions designed for the evolving needs of Nepal.

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