We at Education Park believe that success is when we can put a smile of achievement and accomplishment on our students’ faces. Since the time of our establishment we have strived each day to deliver exemplary services. As a team we have realized the fact that each person has his or her own individual needs and goals. And we have always catered personalized guidance to help everybody who has come to us to realize their potential.

We as a consultancy do not believe in helping students just with their visa processing needs but also offer advice on what could best suit their goals. Whenever a student visits us they come with great expectations but with very little knowledge about the intricacies involved when planning to go abroad for further studies. From the choice of the country the students would like to go to, the course of study they would like to opt for and the university that could fulfill their objective – it is these small details which often get overlooked that we try to clarify to our students so that they can make an informed judgment on what they would like to pursue in the future.

Education Park also takes pride in the fact that we have seasoned counselors who have been involved in this sector for many years. Having dealt with numerous students with various needs and choices, our team is well equipped to take on each challenge on an individual case by case basis.

Moreover, we also help students with preparation classes for academic tests that are mandatory like the IELTS, TOEFL, SAT, GMAT and GRE for anyone who wishes to pursue their higher education in Australia, United States of America or Europe. Also our approach to preparation classes is unique in itself whereby we do not just teach the course materials but share our knowledge.

The team at Education Park has always tried to fulfill the motto with which we established the institution – “Making students’ future brighter”.

Operations Manager

Views: 1962 | Apply Before: 5 days, 10 hours from now

Basic Job Information

Job Category	:	General Mgmt. / Administration / Operations
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Education Park, Civil Mall, Kathmandu
Offered Salary	:	Negotiable
Apply Before(Deadline)	:	Sep. 19, 2024 23:55 (5 days, 10 hours from now)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than or equal to 4 years
Professional Skill Required	:	Business Development Communication Problem-Solving Skills Teamwork Work Under Pressure Microsoft Office Suite Operation Management

Other Specification

Bachelor’s degree in Business Administration, Operations Management, or a related field; a Master’s degree is preferred.
Proven experience as an Operations Manager or in a similar role, preferably within the education consultancy or service industry.
Strong leadership abilities with a track record of managing diverse teams and driving business growth.
Excellent problem-solving and decision-making capabilities.
Exceptional counseling skills and experience in student advisory roles.
Proficiency in using operations management software and tools.
Strong communication, negotiation, and interpersonal skills.
Ability to multitask, prioritize, and work effectively under pressure.

Skills:

Strategic planning and analytical thinking.
Strong organizational and project management skills.
Ability to implement and monitor KPIs.
Business development and client relationship management.
Familiarity with financial planning and budgeting.
Proficient in Microsoft Office Suite and relevant operational software.

Working Conditions:

Full-time position based at Education Park headquarters.
May require occasional travel to branch offices or for industry events.

Job Description

Education Park, a leading education agency with over 12 years of experience in recruiting students to prestigious universities in the USA, UK, Australia, and Canada, is seeking a results-driven Operations Manager. The Operations Manager will oversee daily operations, optimize processes, and support the strategic growth of our agency by generating new business opportunities. This role requires a dynamic leader with strong decision-making capabilities, exceptional counseling skills, and a proven ability to drive business success. The ideal candidate will ensure that all aspects of the agency run smoothly and efficiently, contributing to the expansion of Education Park’s global reach.

Key Responsibilities:

Operational Oversight:

Manage the daily operations of Education Park, ensuring that all activities align with company standards and strategic objectives.
Oversee the performance of various departments, including counseling, administration, and test prep, ensuring smooth and efficient operations.
Implement and monitor KPIs across teams to drive operational efficiency and effectiveness.

Process Improvement:

Analyze current operational processes and identify areas for improvement to enhance productivity, reduce costs, and improve client satisfaction.
Develop and implement new systems and procedures to streamline operations, increase efficiency, and maintain high-quality service delivery.

Team Management:

Lead, mentor, and develop a high-performing team, fostering a positive and collaborative work environment.
Conduct regular performance evaluations, provide constructive feedback, and support the professional growth of all team members.
Manage staff schedules, delegate tasks effectively, and address any internal conflicts promptly.
Demonstrate strong leadership abilities to inspire and guide teams toward achieving company goals.

Client Services and Counseling:

Ensure exceptional client service at all stages of the consultancy process, from initial inquiry to final enrollment.
Utilize exceptional counseling skills to guide students in making informed decisions about their study abroad options.
Address client concerns and feedback promptly, maintaining strong and positive relationships with students, parents, and partner institutions.

Business Generation:

Proactively identify and pursue new business opportunities to drive growth and expand Education Park’s market presence.
Collaborate with the sales and marketing teams to develop strategies for attracting new clients and increasing student enrollments.
Build and maintain relationships with universities, industry partners, and agents to enhance business development efforts.
Monitor market trends and competitor activities to identify potential opportunities for business expansion.

Strategic Planning:

Work closely with senior management to develop and implement strategies for business growth, operational excellence, and market expansion.
Assist in setting long-term goals for Education Park and develop actionable plans to achieve them.
Demonstrate strong decision-making capabilities in developing and executing strategic initiatives.

Vendor and Resource Management:

Manage relationships with external vendors, suppliers, and partners to ensure efficient and cost-effective service delivery.
Oversee inventory and resource management, ensuring all operational needs are met.

Financial Oversight:

Assist in budget planning and financial management, ensuring operations are conducted within budgetary constraints.
Monitor expenses, identify cost-saving opportunities, and optimize resource allocation without compromising service quality.

Risk Management:

Identify potential risks in daily operations and develop contingency plans to mitigate them.
Ensure a safe and secure working environment, adhering to health and safety regulations.

Technology Integration:

Leverage technology to enhance operational processes, including the implementation of software and tools for improved efficiency.
Stay informed about industry trends and technological advancements to keep Education Park at the forefront of the education consultancy industry.