Reporting line: COO

Job Responsibilities:

• Formulate Operations strategy in line with the company’s overall strategy
• Design Operations policies that align with overall strategy
• Implement efficient processes and standards
• Coordinate customer service operations and find ways to ensure customer retention
• Oversee the implementation of technology solutions throughout the organization
• Manage contracts and relations with customers, vendors, partners and other stakeholders
• Evaluate risk and lead quality assurance efforts
• Oversee expenses and budgeting to help the organization optimize costs and benefits
• Mentor and motivate teams to achieve productivity and engagement
• Report on operational performance and suggest improvements
• Member of the Management Team

What’s expected:

• To be disruptive & innovative 
• To lead by example
• To perform under pressure

Job Hours:  Monday to Friday – 9:00 AM to 6:00 PM 

Other Benefits: PF, Gratuity, Health and Accidental (GPA) Insurance, CUG SIM Card (Talk time and Data Pack), 5-day work week, ESOP for Employees working more than 3 years.

Applying Procedure:

Please email your Resume / CV along with a Cover Letter to  [email protected]

Please mention the position you are applying in the email Subject Line itself. Deadline to apply is 5th of July, 2020.

OR,