Operation Manager
Hotel Royal Century
When it comes to conventions and conferences in Chitwan, the Royal Century has become the unprecedented hub for major conventions in Mid Nepal. The conference hall can accommodate meetings of up to 500 people, located at the top floor, giving you a majestic view of the Narayan Garh city. We have five conference hall with different capacity and board meeting room as well.  The Business Hotel has been conducting conferences, meetings and seminars successfully since the day of it’s establishment; providing all facilities to assure a hassle-free atmosphere for such big and professional events. We are one of the best business hotel in Bharatpur Metropolitan Municipality.

Operation Manager

Views: 1488 | This job expired 2 months ago

Basic Job Information

Job Category : General Mgmt. / Administration / Operations
Job Level : Senior Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Bharatpur 2, Chitwan
Offered Salary : NRs. 30,000.00 - 50,000.00 Monthly
Apply Before(Deadline) : May. 18, 2019 23:55 (2 months ago)

Job Specification

Education Level : Bachelor
Experience Required : More than or equals to 10 years
Age : More than or equals to 30 years
Other Specification
  • Bachelor’s Degree in Business Administration, Management or Hospitality Management (preferred)
  • 5+ years of experience as Operations Manager
  • Proficient in written and verbal communication skills (English/Nepali)
  • Well experienced in problem solving, business negotiation, organization and decision-making
  • Possess good experience in event management, banquets and cocktail parties
  • Should have a very good Food & Beverages background

Job Description

  • Responsible for the effective management of Rooms Division & F&B Operations and their constant monitoring
  • Ensuring that communication between departments is ongoing and utilized to maintain an environment of continuous improvement
  • Training of staff and managers to ensure that everyone is performing adequately in their role
  • Acting as a liaison to senior management and board of directors to keep them up to date with hotel matters
  • Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations
  • Comply and exceed hotel and company Service Standards
  • Ensure that costs are controlled throughout the operational departments and results are analyzed regularly to highlight problem areas and take appropriate action
  • Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction
  • Hold regular briefings and communication meetings with the team

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