• Responsible for the effective management of Rooms Division & F&B Operations and their constant monitoring
  
• Ensuring that communication between departments is ongoing and utilized to maintain an environment of continuous improvement
• Training of staff and managers to ensure that everyone is performing adequately in their role
• Acting as a liaison to senior management and board of directors to keep them up to date with hotel matters
• Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations
• Comply and exceed hotel and company Service Standards
• Ensure that costs are controlled throughout the operational departments and results are analyzed regularly to highlight problem areas and take appropriate action
• Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction
• Hold regular briefings and communication meetings with the team

Offered Salary: (Rs.30,000.00 to 50,000.00) + Incentives