Techminds Network
Information / Computer / Technology

Techminds Network – is a truly broadband Internet and Network Service provider with the distinction in the communication industry. Established in the year 2002, with a mission to provide different value added telecom services like internet, intranet, IP-TV and Fiber Optical Lease services to corporate and home with high quality and at an affordable cost. Techminds, with its’ strong vision has been able to build a strong Fiber Optical infrastructure network all over Nepal. With its robust Fiber Optical network we are able to connect all the government Schools, Health Post, Rural Municipality, Municipality and Wards of 26 districts of Nepal.

Operation Follow-up Assistant

Views: 1070 | Apply Before: 6 days, 21 hours from now

Basic Job Information

Job Category	:	General Mgmt. / Administration / Operations > Office Assistant
Job Level	:	Entry Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Bhaisepati, Lalitpur
Offered Salary	:	Not Disclosed
Apply Before(Deadline)	:	Apr. 28, 2025 23:55 (6 days, 21 hours from now)

Job Specification

Education Level	:	Higher Secondary (+2/A Levels/Ib)
Experience Required	:	Less than or equal to 1 year
Age	:	More than 18 years
Professional Skill Required	:	MS Office Suite Communication Multitasking Problem Solving Customer Service

Other Specification

Education: +2 in Business Administration, Management, or a related field.
Experience: Fresher
Strong verbal and written communication skills.
Good command of MS Office (especially Excel, Word, and Outlook).
Ability to multitask, prioritize tasks, and work in a fast-paced environment.
Team player with a positive and problem-solving attitude.

Preferred:

Experience in ISP, telecom, or service-based companies.
Familiarity with operational follow-up procedures and task-tracking systems.

Job Description

We are looking for a proactive and detail-oriented Operations Follow-up Assistant to support our day-to-day operational activities. The ideal candidate will be responsible for maintaining effective communication and coordination between different departments and branches, ensuring timely task completion and reporting.

Key Responsibilities:

Assist in verifying customer details and service requests.
Maintain and update vehicle usage logs (fuel, maintenance, daily movement).
Coordinate with technical and support teams to ensure the timely resolution of customer tickets/issues.
Track and escalate unresolved issues to the concerned department.
Maintain daily records of operational tasks and reports.
Support in inventory checking and coordination with logistics.
Ensure compliance with internal operational guidelines.
Assist in other administrative and operational tasks as assigned.
Perform other duties as assigned by the management.