Duties and Responsibilities

• Responsible for the appointment scheduling for the different consultants.
• Responsible to check the doctors’ comfortable working conditions in the OPD area.
• Authorized to collect the OPD feedback forms, scrutinize and submit it to the higher authority.
• Authorized to deal with the complicated issues and report to Manager.
• To meet and greet patients, members of the public and visitors to the practice in a friendly and courteous manner.
• To fix appointments / consultation with doctors / consultant for patients, visitor, M.R. etc.
• Filing of medical notes, letters, test results and other correspondence.
• Participation when requested, in the delivery and collection of items to and from Trust, hospitals or any other place on practice business
• Attend training courses in house and externally to develop expertise and further knowledge.
• Any duty that may be properly deemed by the Centre Manager or Doctors to be part of the role of receptionist
• Guide the patient to the payment counter to make the case paper.
• Staff Management, Duty Roaster Management, Shift Management, Staff Training and Orientation.
• Handling Surgeries Time Slot(Pre-OP,PAC).
• Co-ordinate with Front Office Co-coordinator in daily operational Task.

Requirements

• Bachelors in Health Care Management with at least one year experience in the related field.
• Outstanding organizational and time-management abilities
• Excellent communication and interpersonal skills
• Problem-solving and decision-making capacity
• Strong ethics and reliability