Founded by Mr. Ramesh Maharjan in 1997, RB Gem & Jewellery Industry Pvt. Ltd. is a leading jewellery manufacturer, wholesaler and exporter of various kinds of jewellery dealing with diamond as well as precious & semi-precious Gemstones. Our manufacturing facility is located in Mahalaxmi Nagarpalika of Lalitpur city, famously known as the City of Craftsmanship.

Online Customer Care Executive

Views: 91 | Apply Before: 2 weeks, 1 day from now

Basic Job Information

Job Category	:	Marketing / Advertising / Customer Service > Customer relationship, Online support, Telemarketing
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Imadol
Offered Salary	:	NRs. 30,000 - 40,000 Monthly
Apply Before(Deadline)	:	Nov. 11, 2025 23:55 (2 weeks, 1 day from now)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than 1 year
Professional Skill Required	:	Digital Marketing Communication Creative Thinking Multimedia Designing Social Media Handling

Other Specification

1–3 years of experience in social media management
Strong communication and creative writing skills
Familiarity with Meta Business Suite, Canva, and analytics tools
Passion for fashion, jewelry, and digital trends

Job Description

RB Gem & Jewellery Industry is seeking an Online Customer Care Executive with a strong passion for social media and digital marketing to enhance our online presence and engage with jewelry enthusiasts across Nepal.

Responsibilities:

Respond promptly to customer inquiries through calls, emails, and messaging platforms
Provide accurate product information and guide customers through the purchase process
Handle online sales inquiries and follow up on potential leads
Maintain organized records of customer interactions and sales activities
Collaborate with the sales team to ensure a high level of customer satisfaction
Promote products, offers, and ongoing campaigns as appropriate