KEY RESPONSIBILITIES: 

• Validate the day to day management of controls standards at ITO units including driving and directing its compliance. 
• Drive investigations and identify processing risks and inefficiencies and implement appropriate and effective changes to reduce operational risk exposure to acceptable levels within the risk appetite. .
• Oversee all product procedures to identify deviations from the quality standards.
• Be on the lookout for opportunities for improvement and develop new efficient procedures.
• Establish proper functioning of day-to-day controls, periodic monitoring of activities and timely resolution of risk/ issues with an objective to meet all regulatory and internal requirements.
• Establish, communicate and facilitate the use of appropriate Risk Management methodologies, tools and techniques.
• Work with business function units to establish, maintain and continuously improve risk management capabilities.
• Facilitate enterprise wide risk assessments and monitor priority risks across the ITO fraternity.
• Implement appropriate risk reporting internally and externally.

SELECTION CRITERIA: 

• Masters degree preferred or Bachelor  Degree holder of Business Management with relevant years of experience in banking operations 
• Minimum 5 years of relevant work experience in operational risk management or internal audit.
• Possess a trained eye for detail, reliable, committed and results-driven approach. In depth knowledge and comprehension of quality standards is essential.
• Clear understanding of the Bank’s Operational Risk Framework or equivalent experience gained in other organization
• Conversant with prevailing compliance and regulatory norms
• Effective communications interpersonal and leadership skill are a prerequisite.
• Ability to communicate effectively, team player, proactive, work independently and willing to learn in a dynamic environment and establish good working relationships with people at all levels in a matrix organization.
• Able to work under pressure and deliver high quality output within short window.
• Sound judgment with critical thinking skills and courage necessary to perform a control role and maintain effective working relationships. Strong analytical skills, detail-focused with the ability to interpret large amounts of information.