Officer- Inbound Tour

Raintree Tours and Travel Pvt. Ltd. is a local investment and a prominent tour operator managed by experienced professional team handling outbound and inbound travel business. Furthermore, the company provides recreational and business travellers with professional service and consultation. RTTPL will position itself as a specialist in the field of cultural and adventure travel with the team of professional and expert trekking and tour guide with the long experience in tourism sectors.

Officer- Inbound Tour

Views: 779 | Apply Before: 4 days, 18 hours from now

Basic Job Information

Job Category : Sales / Public Relations
Job Level : Senior Level
No. of Vacancy/s : [ 4 ]
Employment Type : Full Time
Job Location : Jyatha Marg , Kantipath Kathmandu
Offered Salary : NRs. 30,000.00 - 40,000.00 Monthly
Apply Before(Deadline) : Aug. 17, 2022 23:55 (4 days, 18 hours from now)

Job Specification

Education Level : Bachelor
Experience Required : More than or equals to 6 years
Professional Skill Required : Interpersonal Management Sales Customer Service Microsoft Office Suite

Job Description

  • Preparing travel itineraries, obtain special rates from various hotels and transport, package costing, rate sheets and proposals. Also, designing and creating new tour packages as per the customer’s needs and then sending to agent overseas.
  • Preparing tourist or visitor information, and creating promotional 
  • Involvement with suppliers and business partners to determine logistics for inbound tour groups.
  • Obtaining visas for foreign customers by coordinating with overseas business partners and assisting with tour operations on a day-to-day basis.
  • Handling operations-related inquiries and lend a hand to the sales team as needed as well as deciding how many vacations to sell each season and which resorts/hotels to use 
  • Visiting resorts/hotels to determine the quality and suitability of accommodations
  • Coordinating with transport companies, airlines, hoteliers, tour guides, and resort representatives, also deciding on service levels, contracts, pricing and confirming the names of customers with airlines and hotels
  • Promoting trips and holidays to customers through travel agents, websites, and brochures.
  • Invoicing, combining travel, accommodation, and services such as sightseeing arrangements to create holiday packages.
  • Providing quotes of travel related services to individual and agents abroad as well as follow up with them.
  • Responding to customer inquiries by phone, email, and social media, as well as assisting them in booking their vacation package.
  • To follow up on customer inquiries, make calls to them.
  • Identifying the customer's need, establishing an immediate rapport, and providing advice to meet their needs.
  • Correspondence, negotiation and liaison with suppliers to obtain necessary information required for a travel holiday package.
  • To maximize the opportunities, up-sell and cross-sell additional travel products and services.
  • Handle bookings for hotels, transportation and sites of excursion, also become responsible for tour operation.
  • Collect information from tours leader after leading tours to find out good feedback for the service improvement
  • Make research to find out more attractive tourism destination or sitesto

Required Skills: 

  • Bachelor/Master level preferred with minimum 5-6 years’ experience 
  • To be able to handle passport and immigration issues
  • To be able to assist visa processing
  • To demonstrate a total commitment to customer service and to ensure that every customer has a holiday that exceeds their expectations.
  • To create and sell fixed-departure or individually-designed tailor made tours for customers.
  • To maximize revenue and profit, every genuine single query must be converted to a sale.

NOTE: Two-wheeler license holder and two-wheeler holder are preferred

"Shortlisted candidates are required to attend the interview. The company retains the right to reject the application without assigning any reason whatsoever." 

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