Kharel Law Group is an Australian-based legal practice operating under the brand Emigrate Lawyers, specialising in Australian migration law, family law, and related legal services. Our Kathmandu office, Emigrate Consultants, supports Australian legal operations through administration, coordination, client service, and education consultancy support. Emigrate Lawyers is led by award winning Nepali Australian lawyer Mr Madhab Kharel.
The Role
We are seeking a proactive, reliable, and well-organized Office Secretary to support the daily administrative, operational, and client-facing needs of our Lazimpat office. This role involves close coordination with management, lawyers, paralegals, counsellors, and external stakeholders in Nepal and Australia.
Key Responsibilities
- Assist the management team with day-to-day administrative and operational tasks.
- Assist the Manager and support overall office coordination.
- Travel within and outside the Kathmandu Valley for official assignments as required (short-term travel).
- Book appointments for lawyers and manage lawyers’ calendars.
- Organise meetings, internal briefings, and office events.
- Receive and manage calls from clients in Australia and Nepal.
- Welcome and greet clients professionally, including offering water, tea, or coffee as required.
- Respond to and track client inquiries across social media platforms.
- Scan documents, name files correctly, and enter data into CRM and internal systems.
- Collect, verify, and organise client documents for legal and consultancy matters
- Maintain accurate and up-to-date client records in both physical and digital formats.
- Assist clients in completing application forms and ensure submissions meet legal and regulatory requirements.
- Liaise with government agencies, embassies, educational institutions, and legal entities regarding client applications.
- Assist counsellors and legal secretaries with college admission and visa application documentation (training will be provided).
- Manage and track visa processing and college admissions for students applying to Australia, Canada, UK, USA, and New Zealand.
- Regularly update clients and students on application progress and address basic queries.