GSignalX Pvt. Ltd.

Network & IT Infrastructure Support Representative

GSignalX Pvt. Ltd.

Network & IT Infrastructure Support Representative

At GSIGNALX, We know the value of commitment to the true purpose. We don't only exist to create products, we create impacts and add value to people and businesses. Our goal is to transform regulation compliance and customer-business relationship from the word go. Our founders and our team alike, are on a mission to make business processes run better. Through our innovation, we believe that our solutions can stir economic transformation, with the support of our partners and stakeholders.  

Our company was established in 2017 with the mission to help banking and financial institutions to manage client risk more effectively with our intuitive, real-time, easy to configure innovative solutions. In span of a year, with intense research, we have designed a frictionless platform that can transcend the way we verify customer identity, and can provide a better over-all visibility utilizing technologies such as OCR, Image Recognition, machine learning and artificial intelligence.   

The ethos of our company is to create values that our customers, partners, and teams shall relate to.  Our vision is to create technology with a purpose that broadens the perspective of the entire industry, creating the perfect convergence of effectiveness and effortlessness that time and money can bring with innovations that we will propel for.

At GSIGNALX, We know the value of commitment to the true purpose. We don't only exist to create products, we create impacts and add value to people and businesses. Our goal is to transform regulation compliance and customer-business relationship from the word go. Our founders and our team alike, are on a mission to make business processes run better. Through our innovation, we …

Network & IT Infrastructure Support Representative

Views: 2857 | This job is expired 6 years, 7 months ago

Basic Job Information

Job Category : IT & Telecommunication > Network Engineer/ Network Administrator
Job Level : Senior Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Trade Tower, Thapathali, Kathmandu
Offered Salary : NRs. 720,000 Yearly
Apply Before(Deadline) : Nov. 30, 2018 23:55 (6 years, 7 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than or equal to 3 years
Professional Skill Required : Network Design It Infrastructure System Administration
Other Specification

  • Strong attention to detail 
  • Experience with IT or internal tech support 
  • An understanding of network design, system administration, data centre engineering and data centre maintenance
  • Hands on experience setting up network and server infrastructure
  • High level of self-initiative and self-motivation
  • Excellent communication skills (Proficiency in English)


Job Description

  • Responsible for assisting our SaaS customers and general system users with setup, maintenance, troubleshooting and problems they have with their systems, SaaS systems offered by us. 
  • Provide both in-person technical support and assist customers remotely, generally via phone or e-mail
  • Support services exclusively for our products, such as our Trusted Identity as a service product, or help internal users with any computer-related problem i.e: Viruses, loss of data, non-working software programs, troublesome hardware setup and the faulty Internet
  • Work with our software engineers while assisting them to set up and troubleshoot Network servers, Security hardware and software


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