ZenNepal

Account Manager

ZenNepal

Account Manager

Zen Nepal is one of the reputed Travel Agency located at Thamel, Kathmandu. Zen Nepal seeks application from enthusiastic, competent and qualified candidates for the following position:

For more details please visit our website:  http://zentravels.com/

Account Manager

Views: 4642 | This job is expired 9 months ago

Basic Job Information

Job Category : Sales / Public Relations > Technical presale support and Technical sales
Job Level : Mid Level
No. of Vacancy/s : [ 2 ]
Employment Type : Full Time
Job Location : Thamel, Kathmandu
Offered Salary : NRs. 30,000.00 - 110,000.00 Monthly
Apply Before(Deadline) : Jun. 01, 2023 23:55 (9 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than or equal to 2 years
Professional Skill Required : Analytical Account Management Interpersonal Skills Project Management
Other Specification

Qualifications: 

  • A bachelor’s degree in IT, business, or a related field.
  • A minimum of 2 years of sales or marketing experience preferably in B2B sales.
  • Technical knowledge and a comprehensive understanding of how the company products work. Ability and desire to learn quickly.
  • Proven ability to identify and follow up on leads and a track record on closing sales.
  • Proven knowledge of sales promotion techniques.
  • Excellent presentation skills and a professional appearance.
  • Excellent command of written and spoken English.
  • Entrepreneurial mind-set  
  • Proven ability to start and execute sales strategies 
  • Prior experience with CPaaS/SaaS is preferred

Skills: 

  • Strong interpersonal and communication skills.
  • Coordination skills: Ability to work in a fast-paced, team environment with revenue targets.
  • Exceptional skills in selling products and closing deals.
  • Analytical skills: Ability to apply a strategic approach in account planning
  • Project management: Account management or project management experience with various stakeholders
  • Flexibility: Ability to adapt, overcome objections and learn complex solutions


Job Description

Function/Department: Sales, Account Management, Customer Success

The Account Manager will be responsible for new client outreach and customer success of Telerivet’s existing customers by developing trusted relationships within accounts, creating new opportunities via Telerivet’s services, and driving revenue growth and retention. 

The position will require a strategic approach on developing account plans geared towards retaining the customers and service expansion according to agreed targets.

More details: 

  • The role will require the ability to create, deploy, monitor and measure new business growth strategies successfully.  An understanding of client needs and the ability to fully implement what is needed on the Telerivet platform will also be key. The position will also require cross-function coordination to make sure any information pertaining to account growth can be provided in an organized and timely manner. The ability to understand client needs and communicate them clearly to the broader team will also be a key skill.  

Responsibilities:

(Account Planning, Project Management, Customer Success)

  • Utilize business processes and strategic visions and drive measurable outcomes
  • Prospect new sales leads, write and present proposals that will be required to support sales efforts
  • Report client communications and sales status in regular and ad-hoc presentations to leadership
  • Establish the technical needs of the customer and suggest appropriate solutions
  • Execute and lead client engagements and serve as a client advocate
  • Review and finalize major client deliverables and presentations
  • Conducting monthly or quarterly business reviews with the clients to take proper feedback as well as conducting quarterly business reviews with the leadership team
  • Co-developing customized workflows with the clients based on their requirements as well as conducting needs analysis and assessment of client technical and commercial requirements
  • Follow up with customers and resolve any issues that may arise
  • Explain technical information to customers in a way that is easily understandable
  • Proactively identify new opportunities and deliver innovative solutions to customers
  • Maintain a robust pipeline and accurate forecast in our CRM and update records of customer communications and contact information
  • Communicating technical solutions in a compelling way to businesses and clients 
  • Continue enhancement of industry knowledge by keeping abreast of research, training and outside education resources
  • Overall understanding of the CPaaS industry within the Nepal market 
  • Ensure that sales targets are consistently met
  • Cultivate strong business relationships with key decision makers
  • Develop market strategies by researching lists of high potential prospects
  • Learn and adapt to distributed team work flows.  Attend virtual meetings.  Learn and implement company processes/workflows including Asana, HubSpot, and Slack, and thrive in a distributed team environment

This job has expired.

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