Khalti is a mobile wallet, payment gateway & service provider in Nepal. Launched in January 2017, Khalti is one of the leading online payment solution in Nepal. It allows users to pay for a range of services like basic utility payments, hotel bookings, movie and domestic flight tickets, events and many more.

We offer payment solution to over hundreds of merchants across Nepal and provide seamless payments using ebanking, smart banking, cards, and wallet. Being not just limited to mobile app users, Khalti has more than 8000 POS and Agent Network providing Khalti services to end users.

Khalti is home to some of the brightest minds in the country, which includes a team of highly skilled developers and interactive marketers. Our solution-oriented approach makes us reliable for any and all kind of service you might require from Khalti with the best user experience possible.

Our goal is to simplify lives of people by bringing financial inclusivity to every individual in Nepal and take the payment industry from offline to online through best practices.

Khalti is a mobile wallet, payment gateway & service provider in Nepal. Launched in January 2017, Khalti is one of the leading online payment solution in Nepal. It allows users to pay for a range of services like basic utility payments, hotel bookings, movie and domestic flight tickets, events and many more.

We offer payment solution to over hundreds of merchants across Nepal and …

Merchant Support Officer

Views: 994 | This job is expired 2 years, 3 months ago

Basic Job Information

Job Category	:	Sales / Public Relations > Account management, Sales Support/ assistant
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 2 ]
Employment Type	:	Full Time
Job Location	:	Bakhundole, Lalitpur
Offered Salary	:	Negotiable
Apply Before(Deadline)	:	Jan. 07, 2022 23:55 (2 years, 3 months ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	Not Required
Professional Skill Required	:	Public Relations Management Communication Writing Interpersonal Skills

Other Specification

Bachelor degree preferably specialization in computer science
Must have a two-wheeler with a valid license
Strong interpersonal and communication skills
Ability to meet deadlines
Ability to prioritize tasks and functions effectively
Proficient in MS office applications
Good Presentation skills
Good Persuasion skills

Job Description

Have a sound knowledge of Google Suites (Sheets, Docs, Drive, etc.)
Personal experience of using different digital wallets, mobile banking, connect IPS, and so on.
Professional typing speed
Resilient in merchant issues solving
Basic knowledge of APIs will be an advantage.
Ability to handle the grievances of different types of merchants.
Sound knowledge in professional email writing.
Ability to support merchants during the onboarding process.
Understand industry/IT-related terminologies and client-server architecture.
Problem-solving skills
Ability to work under pressure.
Console end User experience/industry merchant.
Responsive and Keen to Learn
Good Communication Skills
Proactive/Techie/Strategic Mindset

Applying Procedure:

Interested candidates are requested to send their recently updated resume to [email protected] along with a cover letter mentioning their work and academic credentials.

Note: While sending your CV via mail please mention the position you are applying for.

OR,

This job has expired.

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