Your Mission

As Samayama grows, we are seeking to hire a Logistics Operations Manager to join our management team. You will be in charge of providing management and leadership to Samayama’s logistics operations, which is the heart of the business. 

Your role will mainly involve driving important strategic operational decisions, as well as the development and implementation of operational policies and procedures. You will also be on the ground assisting the dispatch and rider team on a day to day basis ensuring seamless ground operations and helping promote a company culture of excellence. 

Successful candidates will have experience in managing logistical operations for a large company (or a related field) and have prior experience in a management or leadership position. A deep understanding of last-mile logistics in Nepal is also a plus.

With this opportunity you will

• Develop, implement, and review operational policies and processes as the company’s logistics operations continually grows and evolves. 
• Manage and assist your team’s daily operations through the supervision of dispatchers, fleet managers, and all hub staff. 
• Oversee the direction of the delivery staff and work closely with the Fleet Manager to ensure professional delivery and pickup operations.
• Implement and maintain standard operating procedures in all hub facilities in Kathmandu.
• Maintain control of the COD process and oversee delivery staff compliance and accurate reconciliation of cash.
• Ensure load delivery to the mini hubs happens on time and with precision.
• Lead the troubleshooting efforts from the mother hub, solve problems as they occur and ensure service integrity.
• Create and maintain operating guidelines, training and performance for all team members.
• Provide inspired leadership for the organisation.
• Support worker communication with the management team.

We expect you to have

• Bachelor's degree in operations, business or similar field.
• Experience in management, operations and leadership.
• Excellent communication skills.
• A minimum of 2 years experience within a logistics or supply chain function.
• Solid understanding of logistics function in an e-commerce setting.
• Advanced knowledge of Excel.
• Data driven decision making mentality and sound business judgement through strong analytical thinking.
• Ability to take initiative in a constantly-changing work environment.
• Flexibility, resilience and desire to learn.

This might be for you if you are

• Highly organised individual. You can think on your feet, act fast, and be confident in the logic behind your approach.
• Humble. You are always looking to help your team, better yourself, and work toward a collective vision.
• Inquisitive. Always seeking to understand, learn more, and ask why.
• Organised. You’re a natural at juggling multiple competing priorities.
• Resilient. “I get knocked down and I get up again” is your anthem.
• Personable. With both internal and external stakeholders, you can hold your own with confidence.
• Ownership. You own the work you do and are accountable not only to your team but yourself. 

What's on offer

• Competitive salary plus incentive and stock options.
• Family friendly policy
• Paid Paternity, Maternity, Marriage, Sick and Casual Leave
• Office pantry (drinks and snacks)
• Workshops and Events
• Excellent career opportunities
• Recreational activities
• Open office culture

Ready to apply?

Great! Please send a CV and supporting statement which outlines why you would like to work with Samayama, and why you are well suited to this role. We encourage you to send us something that showcases your skills. Impress us!

This position is open for a full-time basis only. Not ready to apply or have some questions? Then please get in touch with Akash at 9808548111.