Operations Manager

Launched in 2012, Daraz is South Asia's online shopping and selling destination of choice present in Pakistan, Bangladesh, Sri Lanka, Myanmar and Nepal. Supported by a wide range of tailored marketing, data, and service solutions, the pioneering ecommerce ecosystem in South Asia has 30,000 sellers and 500 brands, serving 5 million consumers. With 2 million products available, Daraz offers a diverse assortment of products in categories ranging from consumer electronics to household goods, beauty, fashion, sports equipment, and groceries. Focused on providing an excellent customer experience, it offers multiple payment methods including cash-on-delivery, comprehensive customer care and hassle-free returns. Daraz is owned by Alibaba Group Holding Limited.

Operations Manager

Views: 1257 | This job was expired 10 months, 3 weeks ago

Basic Job Information

Job Category: Commercial / Logistics / Supply Chain
Job Level: Mid Level
No. of Vacancy/s: [ 1 ]
Employment Type: Full Time
Job Location: kathmandu
Offered Salary: Negotiable
Apply Before(Deadline): Aug. 28, 2017 18:00 (10 months, 3 weeks ago)

Job Specification

Education Level: Bachelor
Experience Required: More than or equals to 2 years

Job Description

The Operations Manager is responsible for streamlining all the operations processes and constantly improving on the existing mechanisms.

Key Responsibilities

  • Implements order fulfillment processes which are largely uniform across countries
  • Helps in the development of the operations KPIs, dashboards and reporting at Global and Country level, supports the Business Analytics team in the system implementation
  • Continuously enhances efficiency of the end to end order fulfillment process
  • Responsible to meet the country order fulfillment KPIs
  • Manage the performance of the local operation team: (1) Facilitate management of 3PL partner relationships (2) Continuous improvement in the KPIs
  • Leads the country level training for the 3PL logistics teams to suit our needs

Qualities we are looking for:

  • Bachelor’s degree in engineering with management experience (MBA in supply chain from top university preferred)
  • A minimum of two years experience within a logistic or supply chain function
  • Solid understanding of an online marketplace operations and logistics setup
  • Strong analytical skills and advanced knowledge of Excel
  • Data driven decision making mentality and sound business judgment through strong analytical thinking
  • Ability to take initiative in a constantly-changing work environment
  • Flexibility, resilience and desire to learn

What we offer you:

  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures
  • A platform to put your creativity into action - come with new ideas, implement them and measure the impact.
  • A unique experience in launching and scaling new internet concepts in Nepal
  • Opportunity to work with an international team and become a part of a highly professional and dynamic team working around the world
  • A unique experience at working with the best brains and sharpest minds within Nepal and on the international scene

Applying Procedure:

Expect unlimited challenges, lots of responsibilities and modern working environment. If you have what it takes, please send an email with your Cover Letter and CV to jobs@daraz.com.np with the subject Operations Manager, along with your earliest date of availability.

Please address the following questions in your Cover Letter:

  • Why do you want to join Daraz?
  • What are your career goals and how can Daraz help you achieve these goals?
  • Why are you the right candidate for this position?


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Ganapati Bhawan
Min Bhawan Main Road
New Baneshwor
Kathmandu, Nepal

+977 1 4106700

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