Logistics Planning and Strategy:
- Develop and implement logistics strategies, policies, and procedures to streamline operations and meet organizational objectives.
- Collaborate with senior management to align logistics initiatives with overall business goals and objectives.
- Conduct regular analysis of logistics processes and performance metrics to identify areas for improvement and optimization.
Inventory Management:
- Oversee inventory control processes, including inventory tracking, stock replenishment, and cycle counting.
- Monitor inventory levels to ensure adequate stock availability while minimizing excess inventory and holding costs.
- Coordinate with purchasing and procurement teams to forecast demand and maintain optimal inventory levels.
Warehouse Operations:
- Manage warehouse facilities, layout, and organization to maximize efficiency and productivity.
- Supervise warehouse staff, including hiring, training, scheduling, and performance management.
- Implement safety protocols and ensure compliance with health and safety regulations in warehouse operations.
Transportation and Distribution:
- Coordinate transportation activities, including scheduling shipments, dispatching drivers, and managing freight carriers.
- Optimize transportation routes and modes to minimize costs and transit times while maximizing service levels.
- Track shipments in transit and resolve any issues or delays to ensure on-time delivery to customers.
Vendor and Supplier Management:
- Negotiate contracts and service agreements with logistics service providers, carriers, and suppliers.
- Evaluate vendor performance and service quality, and implement corrective actions or improvements as needed.
- Build and maintain strong relationships with key suppliers and partners to ensure reliable and cost-effective logistics solutions.
Customer Service and Communication:
- Serve as the primary point of contact for logistics-related inquiries and issues from internal stakeholders and external customers.
- Communicate proactively with customers regarding order status, shipment tracking, and delivery updates.
- Address customer concerns or complaints promptly and effectively to ensure satisfaction and retention.
Qualifications:
- Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- 2 years of experience in logistics management, preferably in a manufacturing, distribution, or retail environment.
- Strong leadership and management abilities with the ability to motivate and lead a team effectively.
- Proficiency in data analysis, problem-solving, and decision-making related to logistics planning and optimization.
- Excellent verbal and written communication skills with the ability to communicate effectively with internal teams, external partners, and customers.
- Exceptional organizational and multitasking abilities with a keen attention to detail and accuracy.
- Strategic thinker with the ability to anticipate and resolve logistics challenges and issues effectively.
- Commitment to providing excellent customer service and delivering logistics solutions that meet or exceed customer expectations.
- Flexibility to adapt to changing priorities, deadlines, and business requirements in a dynamic and fast-paced environment.
Working Hours : 10:00 am – 7:00 pm