HLE Nepal
Multinational Companies

Who We Are:

Alaya is a place where dreams take shape and grow. Originally founded as Home Loan Experts in 2007, the company expanded its reach by establishing HLE Nepal in 2012, which later rebranded to Alaya. This transformation signifies Alaya's unwavering commitment to supporting not only its customers and clients but also its community and colleagues. Alaya goes beyond being a mortgage industry leader, offering a boundless place of limitless potential where individuals can dedicate their hearts, flourish, and shine. Alaya redefines the power of place, becoming “Your Place” to dedicate your heart, to flourish, and to shine.
Alaya and Home Loan Experts offer more than mortgage expertise; it's a place where you can thrive. Here, we value Passion, Care, and Oneness—caring deeply for our team and embracing unity. Together, the Alaya team works as one family, united in their mission to help people realise their dreams.

To know more about us and careers, please visit Alaya and to know more about our mortgage business, please visit Home Loan Experts.

Who We Are:

Loan Processing Specialist - Outsourcing

Views: 5670 | This job is expired 3 years, 10 months ago

Basic Job Information

Job Category	:	General Mgmt. / Administration / Operations > Administrative support, Data entry/ Order processing, Other
Job Level	:	Entry Level
No. of Vacancy/s	:	[ 50 ]
Employment Type	:	Full Time
Job Location	:	Jawalakhel, Lalitpur, Nepal
Offered Salary	:	NRs. 35,000 Monthly
Apply Before(Deadline)	:	Sep. 01, 2021 23:55 (3 years, 10 months ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	Not Required
Professional Skill Required	:	Attention to Detail Data Entry Communication Problem Solving Customer Service

Other Specification

Minimum of 1 year of work experience
Amazing customer service skills
Excellent communication skills both written and verbal
Problem-solving skills and solution-focused
Exceptional attention to detail and accuracy
Excellent time management skills and prioritization of workload
Analytical and mathematical skills
Ability to work closely with a diverse and cross-cultural team
Ability to follow instructions and work autonomously to achieve deadlines

Job Description

Process home loan applications from submission to settlement for our partner's clients in Australia
Liaise with brokers, clients, lenders, solicitors, and other businesses
Work efficiently in high pressure and volume
Provide meticulous attention to detail and accuracy in data entry
Providing excellent customer service
Perform in a dynamic team environment
Take additional challenges as and when required

The benefits of joining us!

Flu Shots.
COVID-19 Benefits.
Work from home facilities.
Maternity & Paternity Bonus.
Maternity working hour flexibility.
Good Reads - Book Bonus.
Employee Referral Bonus.
Recreational events facilities.
Paid annual leave and sick leave.
Social Security Fund (SSF) provided.
Internet Benefit. (From September 2021)
Customer Referral - Commission Benefit to Staff.
Work Anniversaries, Wedding & Birthday gifts.
4-months Maternity Leave & 1-month Paternity Leave.
Office sponsored ‘Employee Assistance Program’.
Accident insurance for you and your 2 family members.
Office-sponsored daily breakfast (when office resumes).
An environment that values continuous learning and development.

Work Hours: 6:00 am to 2:00 pm, non-negotiable (including 1-hour lunch break)

The person hired in this role will be working in our Outsourcing division. They will have an opportunity to work with the best in the Australian Mortgage Broking industry. Details will be discussed in the info session. Only shortlisted candidates will be invited due to high volumes of applications.

Note:

The detailed Position description will be discussed during the face-to-face interview.

This job has expired.

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