Responsibility 

• Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and customer representatives.
• Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees and customers.
• Develops unique training programs to fulfill workers specific needs to maintain or improve job skills.
• Creates and/or acquires training procedure manuals, guides, and course materials.
• Presents training and development programs using various forms and formats including group discussion, lecture, simulations, and videos.
• Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
• Evaluates program effectiveness through assessments, surveys, and feedback.
• Maintains knowledge of the latest trends in training and development.
• Prepares and implements training budget; maintains records and reports of expenses.
• Select and assign instructors to conduct specific training and development.
• Provide performance evaluations for training instructors.

Qualification: 

• Master’s degree completed.
• Minimum 4 years of experience in learning & development.

Technical Skills 

• Passionate about Fintech 
• Extremely proficient with Microsoft Office Suite and related program software.
• Adept with a variety of multimedia training platforms and methods.

Behavioral Skills: 

• Excellent verbal and written communication skills.
• Strong presentation skills.
• Ability to evaluate and research training options and alternatives.
• Ability to design and implement effective training and development.
• Collaborate with cross functional team 
• Self-motivating 

Why Join us?

• Stellar opportunity to work with the rising company 
• The amazing and passionate young team, beautiful office space 
• Social Security Benefit 
• Trust of biggest FinTech company. 
• One-of-a-kind company culture and growth opportunities to accelerate your career progression.