Khalti Digital Wallet

Junior Officer - Airlines Sales & Support

Khalti Digital Wallet

Junior Officer - Airlines Sales & Support

Khalti is a mobile wallet, payment gateway & service provider in Nepal. Launched in January 2017, Khalti is one of the leading online payment solution in Nepal. It allows users to pay for a range of services like basic utility payments, hotel bookings, movie and domestic flight tickets, events and many more. It is operated and owned by Sparrow Pay Pvt. Ltd. 

We offer payment solution to over hundreds of merchants across Nepal and provide seamless payments using ebanking, smart banking, cards, and wallet. Being not just limited to mobile app users, Khalti has more than 8000 POS and Agent Network providing Khalti services to end users.

Khalti is home to some of the brightest minds in the country, which includes a team of highly skilled developers and interactive marketers. Our solution-oriented approach makes us reliable for any and all kind of service you might require from Khalti with the best user experience possible.

Our goal is to simplify lives of people by bringing financial inclusivity to every individual in Nepal and take the payment industry from offline to online through best practices.

Khalti is a mobile wallet, payment gateway & service provider in Nepal. Launched in January 2017, Khalti is one of the leading online payment solution in Nepal. It allows users to pay for a range of services like basic utility payments, hotel bookings, movie and domestic flight tickets, events and many more. It is operated and owned by Sparrow Pay Pvt. Ltd. 

We offer …

Junior Officer - Airlines Sales & Support

Views: 4582 | This job is expired 2 weeks, 5 days ago

Basic Job Information

Job Category : Sales / Public Relations > Business Development/ New Accounts, Sales Support/ assistant
Job Level : Entry Level
No. of Vacancy/s : [ 2 ]
Employment Type : Full Time
Job Location : Bakhundole, Lalitpur
Offered Salary : Negotiable
Apply Before(Deadline) : May. 06, 2022 23:55 (2 weeks, 5 days ago)

Job Specification

Education Level : Bachelor
Experience Required : Not Required
Professional Skill Required : Interpersonal Marketing Management Public Relations
Other Specification
  • Excellent Coordinator and Negotiator
  • Good Team player
  • Bachelor in Management (specialization in sales marketing preferred)
  • Owning a two-wheeler with a valid driving license
  • Good knowledge of IATA Rules & Domestic Fare Policies
  • Brilliant communicator and a people person. 
  • Minimum 2 years of experience in the Travel Industry will be an added advantage



Job Description

  • Ensure smooth support of B2C, B2B & API Sales
  • Work on the user wish list and convert offline sales
  • Follow up on inactive POS (Point of Sales) for transaction growth
  • Responsible for onboarding different travel packages and increasing cross-sales
  • Provide training related to international ticketing to both clients and internal teams.
  • Manage incoming calls and social media queries in a timely manner;
  • Handle user flight travel inquiries from both calls and social media platforms and provide accurate, valid, and complete information by using the right methods/tools;
  • Keep records of user interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken.
  • Build sustainable relationships and trust with users through open and interactive communication by identifying and assessing user's needs to achieve satisfaction

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