Broadlink Network and Communication

Junior Assistant-Service Excellence

Broadlink Network and Communication

Junior Assistant-Service Excellence

Broadlink is one of the leading NSP/ISP/IP TV service providers in Nepal. With 15 Years of Service, we are driven by technology and we aim to provide highly affordable and reliable service. Broadlink secures new profits and capitalizes on the rising demand for a new breed of advanced technology into Internet and IPTV for our partners. Customer can gain access to our extensive array of advanced technology solutions, exclusive lead-generation activities, sales and technical enablement, marketing collateral, deal registration and much more.

Junior Assistant-Service Excellence

Views: 661 | This job is expired 1 week, 4 days ago

Basic Job Information

Job Category : IT & Telecommunication > Customer Support
Job Level : Entry Level
No. of Vacancy/s : [ 2 ]
Employment Type : Full Time
Job Location : Sanepa, Lalitpur
Offered Salary : Negotiable
Apply Before(Deadline) : Jan. 07, 2022 23:55 (1 week, 4 days ago)

Job Specification

Education Level : Bachelor
Experience Required : Not Required
Other Specification

  • Two wheeler with the license is compulsory
  • Should be comfortable with evening duty shift(12 noon to 8 pm)
  • Completed bachelors degree from a reputed college

Job Description

  • Technical field support
  • L1 customer call handling
  • L2 Retail customer technical support
  • L1 Enterprise customer technical support
  • Device status check
  • IPTV customer technical support
  • Wireless new installation
  • Fiber installation
  • Walkin clients router set up
  • Trouble ticket follow up and status update
  • Additional task as per requirement

This job has expired.

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