Broadlink Network and Communication

Junior Assistant-Service Excellence

Broadlink Network and Communication

Junior Assistant-Service Excellence

Broadlink Network and Communication is a public entity incorporated under the Company Act of Nepal. Today's Broadlink incorporated as a private limited company sixteen years back. Broadlink is a licensed operator under communication technology industry for ISP (Internet Service Provider), NSP (Network Service Providers) and IPTV service from the government of Nepal. Broadlink is among the few operators acquiring ISP, NSP and IPTV licenses from the Government of Nepal.

A team of young and energetic professionals having a career achievement in communication technology business promotes Broadlink. Broadlink is now one of the leading ISP/NSP operators in Nepal, which comes within five biggest operators in terms of market share. Broadlink has surpassed its service across all the seven provinces with formidable presence in the major cities of Nepal.  Broadlink has made a great deal of investment in creating a state of the art network infrastructure to ensure quality and consistent service delivery to both B2C and B2B customers. Broadlink always advocated quality service with service excellence ever since it came into operation. Broadlink believes in hiring innovative technology for quality assurance at par with industry standard. 

Broadlink Network and Communication is a public entity incorporated under the Company Act of Nepal. Today's Broadlink incorporated as a private limited company sixteen years back. Broadlink is a licensed operator under communication technology industry for ISP (Internet Service Provider), NSP (Network Service Providers) and IPTV service from the government of Nepal. Broadlink is among the few operators acquiring ISP, NSP and IPTV licenses …

Junior Assistant-Service Excellence

Views: 990 | This job is expired 2 years, 3 months ago

Basic Job Information

Job Category : IT & Telecommunication > Customer Support
Job Level : Entry Level
No. of Vacancy/s : [ 2 ]
Employment Type : Full Time
Job Location : Sanepa, Lalitpur
Offered Salary : Negotiable
Apply Before(Deadline) : Jan. 07, 2022 23:55 (2 years, 3 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : Not Required
Other Specification

  • Two wheeler with the license is compulsory
  • Should be comfortable with evening duty shift(12 noon to 8 pm)
  • Completed bachelors degree from a reputed college


Job Description

  • Technical field support
  • L1 customer call handling
  • L2 Retail customer technical support
  • L1 Enterprise customer technical support
  • Device status check
  • IPTV customer technical support
  • Wireless new installation
  • Fiber installation
  • Walkin clients router set up
  • Trouble ticket follow up and status update
  • Additional task as per requirement


This job has expired.

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