Apala is a boutique studio, the first in Nepal that sees itself in a niche market that it has created. Apala is here to build relations with the customers because we understand how it is not just an individual's decision but mostly a very emotional decision about relationships, because of the occasion related to each purchase. At Apala it is all about reveling in the whole experience, which could sometimes be a series of appointments to come to a content piece of accessory. It is ultimately art that one wears.

Job Summary:

The Jr. Store Assistant will play a crucial role in providing a seamless and luxurious shopping experience for our customers. This position requires a keen eye for detail, exceptional customer service skills, and a deep appreciation for fine jewelry. The ideal candidate will assist with daily operations, maintain the store’s aesthetic, and ensure that every customer interaction reflects the high standards of our brand.

Key Responsibilities:

Customer Assistance: 

• Act as a secondary host, assisting customers when the primary host is engaged. Support the host with client visits, inquiries, and product presentations.

Jewelry Display & Maintenance:

• Set up the store display every morning in coordination with the team.
• Conduct daily jewelry condition checks before placement.
• Ensure proper packaging and secure jewelry storage at the end of the day.
• Maintain store aesthetics by cleaning glass displays and jewelry niches.

Sales & Support:

• Assist the host in retrieving jewelry from storage.
• Prepare cash receipts for purchases.
• Ensure that sold items are packed and presented professionally, including gifts if applicable.

Store Maintenance & Ambience:

• Oversee the store’s cleanliness, lighting, and overall ambiance.
• Ensure the functionality of TVs, CC cameras, WiFi, and other store essentials.
• Maintain the team’s professional appearance.

Stock & Inventory Management:

• Update the stock sheet under Aakriti Ma’am’s guidance.
• Ensure all product images are uploaded to the Tab.
• Conduct biweekly stock tallying to maintain accurate records.

Client & Data Management:

• Maintain visitor logs and share potential client data with the back-end team.
• Work closely with Alina Nepali to track appointments and client interactions.

Sales Target Monitoring:

• Assist in achieving sales targets by motivating the sales team.
• Track daily sales performance and strategize improvements as needed.

Reporting & Communication:

• Provide regular updates to the Store Manager (SM) on sales, customer feedback, and operational concerns.
• Report any grievances or issues to the SM for resolution.

Asset Management:

• Ensure company gadgets and assets are well-maintained and handled responsibly.

Benefits:

• Opportunity for professional growth and development within the company.
• A dynamic and supportive team environment.
• Training programs to enhance product knowledge and customer service skills.

Salary & Benefits:

• Basic Salary: Rs. 20,000–25,000 per month.
• Overtime: Additional overtime will be provided as per company policy.
• Weekly Off: No off on Saturdays, a day off will be provided on a weekday.