COTIVITI NEPAL

Jira Service Desk Developer

COTIVITI NEPAL

Jira Service Desk Developer

Cotiviti is a leading healthcare solutions and analytics company headquartered in the United States, with a total of more than 4,000 employees in offices across the U.S. and in India, Nepal and Canada.  Cotiviti has been in business for more than two decades (including predecessor companies), and our solutions have been well proven and tested. 

Our clients are primarily health insurance companies, including U.S. government payers, although healthcare providers, employers, and insurance brokers also use our solutions. In fact, we support almost every major health plan in the U.S. and more than 180 healthcare payers total.  The company also supports retail and life/legal industries with data management and recovery audit services that help improve their business outcomes.

We focus on improving the financial and quality performance of our clients. In healthcare, this means taking in billions of clinical and financial data points, analyzing them, and helping our clients discover ways they can improve efficiency and quality. 

Cotiviti’s impact goes far beyond our clients. We help healthcare consumers receive better quality healthcare and restore wasted healthcare dollars to the system. We help providers understand that what they do for patients may not be best practice or how some of their patients are not getting needed services. We help the U.S. government get the most for every healthcare dollar. What we do for one payer ripples through the industry.

Our healthcare solutions

Cotiviti applies deep data science and market expertise to help payers in three critical areas:

Payment Accuracy: analyzing data flowing between payers and providers to ensure claims are paid appropriately

Risk Adjustment: ensuring that health plans accurately capture and report how sick their members are so that plans are appropriately reimbursed for the healthcare services their members receive

Quality and Performance: evaluating healthcare cost, quality, and utilization at individual, provider, and population levels to identify the best opportunities for financial and clinical performance improvement

This is important work

Healthcare costs more in the United States than almost anywhere else in the world, but yet the quality of U.S. healthcare is not the best in spite of all that spending. There is $600 billion of unnecessary costs in the healthcare system—caused by waste, abuse, or even fraud.  Cotiviti improves access to better care and lowers the cost of that care, all while helping people get healthier. 

Cotiviti Nepal

Established in 2004, Cotiviti Nepal Pvt. Ltd. is an offshore development center for COTIVITI INC., with a remarkable identity in the Nepal software industry.  Our proud team of approximately 300 software engineers is involved in the design, development, testing and maintenance of impressive lineup of trend-setting healthcare informatics solutions. Besides that, our talented people sort and analyze voluminous data to help clients in decision analytics.  

We believe our success largely depends on our people. When an individual joins Cotiviti Nepal Pvt. Ltd., s/he comes with a dream to achieve big and build a lasting career with us. We aim to create a working environment where our people can progress toward their optimum potential. We provide cutting edge technologies, high-value technical and soft skills training, conference participation, coaching, mentoring and periodic review mechanisms.  We regularly have vacancies in areas like Software Development, Database Administration, DevOps, Software Testing, Systems Management, Network Management, and Project Management. We are an equal opportunity employer.

Our Company Culture and Values

Cotiviti professionals are creative thinkers—problem solvers who delight in finding the answers to difficult questions and who thrive in an intellectually stimulating atmosphere. We value different viewpoints, backgrounds, levels of experience, and skill sets. All of our colleagues share a single focus: delivering results for our clients.  Our core values are central to the work we do:

Customer-driven: We are defined by our tenacity and grit. Our customers' challenges are our challenge, their successes are our success.

Collaborative: Our employees and our customers are one team. Together, we identify opportunities, find solutions, and achieve results.

Open: Our relationships—internal and external—are built on integrity and understanding. 

Accountable: We own our decisions, actions, and results, and we keep our promises. We set high expectations for ourselves and for the value we deliver to our customers.

We offer:

Competitive Pay, Vibrant team culture, Free Lunch/Dinner, Shuttle Service, Medical Coverage, Group Accident Insurance, Work study sponsorship, Festival Allowance, Team outings, Fitness/Sports/Hiking, Events Celebrations, US Visits, Onsite Clinic, Paid Time Off, Gratuity Provident Fund, Training and Development, Community Service Opportunities

Cotiviti is a leading healthcare solutions and analytics company headquartered in the United States, with a total of more than 4,000 employees in offices across the U.S. and in India, Nepal and Canada.  Cotiviti has been in business for more than two decades (including predecessor companies), and our solutions have been well proven and tested. 

Our clients are primarily health insurance companies, including U.S. …

Jira Service Desk Developer

Views: 685 | This job is expired 4 days, 16 hours ago

Basic Job Information

Job Category : IT & Telecommunication
Job Level : Senior Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Sep. 22, 2020 23:55 (4 days, 16 hours ago)

Job Specification

Education Level : Bachelor
Experience Required : More than or equals to 5 years
Professional Skill Required : Angularjs Javascript Jquery Bootstrap Communication Interpersonal

Job Description

JIRA ServiceDesk Developer will be responsible for leveraging IT Service Management and other IT Practices to optimize, transform, and ensure IT Organizations are efficient and effective using the Jira ServiceDesk platform. This role will be responsible for Jira ServiceDesk development, administration, configuration, implementation, support, and delivery of Jira ServiceDesk applications. The ideal candidate will have a strong understanding of the ITIL processes and will have strong hands-on-experience for JIRA ServiceDesk development, administration, and support. 

Responsibility 

  • 3-5 years of development experience with Atlassian JIRA ServiceDesk including tool administration and customization
  • Experience in Service Now to Jira migration
  • Understand various add-on in Jira ServiceDesk
  • Experience creating JIRA templates, custom issues and workflows, custom forms and attribute
  • Experience in using/extending REST Services provided by Atlassian. 
  • Strong work experience in VB Script, Java, JavaScript, XML, JSP, SQL, PERL, Python and should have utilized this skill set in multiple project
  • Knowledge of software development lifecycle; preferably with Agile Kanban/Scrum
  • Provide advanced support for JIRA ServiceDesk by troubleshooting, implementing bug fixes and root cause analysis etc.
  • Maintain production system reliability through utilization of Change Management process
  • Experience in coding, object-oriented and modularized software.
  • Peer code review and ensure that team is following all the best practices
  • Excellent Verbal and written communication
  • Demonstrated aptitude for learning new technologies quickly

Required Skills 

  • 5+ Years of Experience in Jira ServiceDesk development, Implementation, and extensive support 
  • Experience in ServiceNow to Jira migrations, Scripting and Configurations
  • Knowledge of AngularJS, JavaScript, jQuery, Bootstrap, CSS3 and other JavaScript Frameworks
  • Knowledge of Cloud Technologies like AWS, Azure or Google Cloud
  • Functional knowledge of Agile and Scrum/ Kanban Methodologies
  • Understanding of IT help desk and service management along with good understanding of the ITIL framework including Incident Management, Problem Management, Change Management, Release Management, and/or Service Desk. 


Applying Procedure

To apply, please login to http://www.cotiviti.com.np/jobs or Send your CV to [email protected]

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