We are looking for a proactive IT/Admin Support Officer with a strong foundation in IT and excellent communication skills in English. The ideal candidate will provide technical support, manage administrative tasks, and ensure the smooth operation of our IT systems and infrastructure.

Key Responsibilities:

• Provide technical support and troubleshooting for hardware, software, and network issues.
• Maintain and update IT documentation, including user manuals and IT policies.
• Assist in the setup, configuration, and maintenance of IT equipment and software.
• Manage and monitor IT assets, ensuring proper inventory and records.
• Support the administration team with day-to-day tasks and projects.
• Ensure timely resolution of IT-related incidents and requests.
• Collaborate with other departments to provide IT solutions and support.
• Conduct IT training sessions for staff to enhance IT literacy and efficiency.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 1-2 years of experience in IT | Admin support or a similar role.
• Proficiency in English, both written and verbal.
• Strong understanding of IT systems, networks, and hardware.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Good organizational and multitasking abilities.
• Customer-oriented attitude with strong interpersonal skills.

Working Days: 5 Days a Week