Department:  Network Operations (Nepal)
Reports To: IT Manager
Location: Lalitpur,Nepal 
Job Summary: This position is responsible for LAN/WAN systems and end user support in Flextecs Nepal

Job Description:

• Configure, deploy, maintain, troubleshoot, support and repair computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment
  
• Implement OS updates (Windows, macOS), software upgrades or installs, security patches, clean/remove malware, activate and support mobile devices
  
• Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers and administrative systems
  
• Need assessment for IT Supplies and Services, ask for quotations from vendors and procure in coordination with Admin Department
  
• Documenting of IT inventories (Operating Systems & applications), networking devices (switches and routers) and wireless Infrastructures
  
• Create basic Batch / Shell / VB Script for users
  
• Create and update users in active directory
  
• Troubleshoot LAN/WAN issues and liaise with ISP for the uptime guarantee
  
• Door Access and attendance device management
  
• Assist the information technology administrators with configuration, maintenance and monitoring of access servers, routers, switches, Microsoft servers and Internet servers including DNS, radius, web, login administration, e-mail, network monitoring and print servers
  
• Be willing to work non-traditional hours when necessitated by business requirements or system failure

Qualification and Experience:

• Should have minimum Bachelor’s degree preferably
  
• Having 1 year of working experience in the same field
  

Other Specification:

• Proficiency in Computer and other hardware troubleshooting and repair, Office application (Outlook, Word, Excel), Operating System and Network troubleshooting and update
  
• Working Knowledge on Office 365 licensing and management, MacOS and its applications
  
• Basics on Active Directory User Management, MSSQL Database admin, IIS Admin, Multifactor Authentication, Citrix, Miktrotik, UBNT, Cisco / Netgear Manageable Switches

Company Benefits:

• Competitive Salary 
• Social Security Fund
• Dashain Allowance 
• Accidental and In Hospitalization Medical Insurance 
• Paid Holidays 
• Various Loan Schemes 
• Global Exposure 
• Sick Leave 
• Quarterly Performance Incentives

FLEXTECS NEPAL IS AN EQUAL OPPORTUNITY EMPLOYER

Only long term candidates are encouraged to apply