Care Nepal

IT Support Officer

Care Nepal

IT Support Officer

CARE is an international NGO with local staff and community partners in more than 90 countries. We create local solutions to poverty and inequality and seek dignity for everyone every day and during times of crisis. CARE puts women and girls at the center of everything we do because they have proven to be the best hope for creating lasting change in the world. CARE has been operational in Nepal since 1978 and works in partnerships with government and non-government stakeholders across the spectrum of humanitarian action and long-term development programs.

USAID Adolescent Reproductive Health (ARH) project is an adolescent co-led initiative to empower girls and boys, 10-19 years including the most marginalized, to attain their adolescent reproductive health (ARH) rights. The goal of the program is to support adolescents to reach their full potential by; ensuring they receive correct and appropriate reproductive health (RH) information and guidance to decision-making skills, creating an environment conductive in making healthy reproductive health decisions and facilitating translation of these decisions into healthy behaviors.

CARE Nepal hereby invites applications, for the below mentioned positions, from interested Nepalese candidates for USAID Adolescent Reproductive Health (ARH) program (Click on the links below for the more Job details):
CARE is an international NGO with local staff and community partners in more than 90 countries. We create local solutions to poverty and inequality and seek dignity for everyone every day and during times of crisis. CARE puts women and girls at the center of everything we do because they have proven to be the best hope for creating lasting change in the world. …

IT Support Officer

Views: 5422 | This job is expired 1 year, 10 months ago

Basic Job Information

Job Category : NGO / INGO / Social work
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Sep. 25, 2020 17:00 (1 year, 10 months ago)

Job Specification

Education Level : Bachelor
Experience Required : Not Required
Professional Skill Required : Interpersonal Communication Negotiation Leadership Networking

Job Description

IT Support Officer (Based in Kathmandu)

The IT Support Officer will provide IT support to all users at CARE Nepal. His/her major responsibilities will include but not limited to: desktop/laptop computer support, anti-virus measures, network and communications support, data and email communications setup and support to users, required computer hardware & software support, hardware & software inventory management, replication of IT policies & procedures, operation of IT/audio visual equipment pool, user training and remote support.

Qualifications and Experience:

  • Bachelor’s Degree in Computer Science or equivalent with minimum 3 years’ experience in providing direct IT support to users in a medium to large Windows Server 2012/2016/2018 LAN environment. 
  • Practical experience on standard software & hardware installation/maintenance and troubleshooting, and strong knowledge of different types of Operating System and Common IT Applications.
  • MCP, CompTIA A+ /Network + Certification(s) will be an added advantage.

Skills and Competencies:

  • Proficiency on IT Customer Service
  • Good planning and organizing skill for IT support
  • Working knowledge on network component installation and troubleshooting
  • Effective problem solving skill for common IT applications, hardware, and internet-email troubleshooting
  • Efficient time management skill and stress tolerance capability
  • Good knowledge on systematic documentation on IT services and components
  • Working knowledge on IT equipment pool management system, on vendor liaisons and monitoring repair of IT equipment, and maintenance and warranty claim activities
  • Skill on IT equipment inventory management system
  • Phone call support
  • Good verbal and written communications skills

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