Omega Outsourcing

IT Support Officer

Omega Outsourcing

IT Support Officer

Omega BPO specializes in executing complex business tasks that do not require your presence are unavoidable for your business. By utilizing a comprehensive approach to engage human resources best qualified for the job around the world, we ensure that our clients are unburdened of adjacent business activities that consume their resources and energy. In doing so, we forge a mutual win-win partnership where our clients enjoy the liberty to fully focus on their core business activities - areas of their expertise; and we are entitled a privilege to create a network for the talents in our country.

IT Support Officer

Views: 1382 | This job is expired 5 months, 1 week ago

Basic Job Information

Job Category : IT & Telecommunication
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu, Nepal
Offered Salary : NRs. 400,000.00 - 500,000.00 Yearly
Apply Before(Deadline) : Sep. 22, 2023 23:55 (5 months, 1 week ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than 3 years
Other Specification
  • Bachelor's degree in information technology, Computer Science, Computer Networking or a related field. Relevant certifications (e.g., AWS Certified Solutions Architect, CompTIA Security+) are a plus.
  • 3 Years and above experience required.
  • Proven experience in cloud computing platforms (AWS, Azure, Google Cloud) and server administration (Windows and Linux).
  • Strong knowledge of network security principles, protocols, and practices.
  • Familiarity with virtualization technologies (VMware, Hyper-V).
  • Excellent problem-solving skills and the ability to work independently or as part of a team.
  • Strong communication skills, in both written and verbal English.
  • Ability to adapt to a dynamic IT environment and stay current with evolving technologies. 

Additional Information:

  • This position may require occasional on-call duties and off-hours support for critical incidents.

Working days: 5 days (Monday –Friday) Days off (Saturday & Sunday)
Working time: 2:30 PM to 10:45 PM LocalTime (UK Shift) or as required in the organization.
Offered Salary: NRs.4,00,000-NRs 5,00,000 Annually 

Job Description

Position Overview

We are seeking an experienced IT Specialist with expertise in cloud computing, server management, and security to join our dynamic team. As an IT Specialist, you will be responsible for designing, implementing, and maintaining our cloud infrastructure, managing servers, and ensuring the security of our IT systems. This role requires a strong technical background, problem-solving skills, and the ability to work in a fast-paced environment.

Key Responsibilities 

 Cloud Computing:

  • Design, deploy, and manage cloud-based solutions using platforms such as AWS, Azure, or Google Cloud.
  • Optimize cloud resources for cost efficiency and performance.
  • Monitor cloud infrastructure and ensure high availability.

 Server Management:

  • Administer, configure, and maintain Windows and Linux servers.
  • Perform routine server maintenance, updates, and patch management.
  • Troubleshoot server issues and ensure optimal performance.


  • Implement and maintain security best practices for servers and cloud environments.
  • Monitor and respond to security incidents, vulnerabilities, and threats.
  • Conduct regular security audits and assessments.

Backup and Disaster Recovery:

  • Develop and maintain backup and disaster recovery plans for critical systems and data.
  • Test and document disaster recovery procedures to ensure data integrity and system availability.

 Collaboration and Documentation:

  • Collaborate with cross-functional teams to implement IT solutions that align with business goals.
  • Document system configurations, procedures, and troubleshooting guides.
  • Provide training and support to end-users as needed. 

Compliance and Governance:

  • Ensure compliance with industry standards and regulations relevant to IT security and data privacy.
  • Stay up to date with emerging trends and technologies in cloud computing and cybersecurity.

This job has expired.

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