The British College

IT Support Engineer

The British College

IT Support Engineer

Founded in 2011, The British College offers world-class education for aspiring students in Nepal to gain internationally-recognised qualifications from their two partner British Universities: the University of the West of England (UWE) and Leeds Beckett University (LBU). 

We have successfully established a distinctive identity as the pioneering global college in Nepal and offer reputed UK degrees and courses that are relevant to the current job market, and enhance the employability of each and every student. 

Our aim is to provide students with a global learning experience and worldwide opportunities. We are further defined by our local-to-global approach in the provision of our degrees and courses which are staffed by tutors and administrative personnel from the UK and Nepal. In this way, the College provides premium education that compels students and staff to be globally-minded - a notion which is further encouraged by the multinational companies involved in our student exchange programmes and internships. 

We also believe that supporting and interacting with the local community is an integral part of student life, and we are committed to achieving excellence in our research and upholding the highest standards of integrity.

Founded in 2011, The British College offers world-class education for aspiring students in Nepal to gain internationally-recognised qualifications from their two partner British Universities: the University of the West of England (UWE) and Leeds Beckett University (LBU). 

We have successfully established a distinctive identity as the pioneering global college in Nepal and offer reputed UK degrees and courses that are relevant to the current …

IT Support Engineer

Views: 1650 | This job is expired 3 years, 6 months ago

Basic Job Information

Job Category : IT & Telecommunication
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu, Nepal
Offered Salary : Negotiable
Apply Before(Deadline) : Dec. 04, 2021 23:55 (3 years, 6 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than or equal to 1 year
Professional Skill Required : Creative Thinking Communication Troubleshooting Problems Problem Solving
Other Specification
  • Bachelors or Master’s Degree in relevant field
  • At least 1 years of experience in IT related field
  • Ability to troubleshoot common hardware/software issues
  • Ability to meet deadlines and adjust to changing priorities
  • Ability to follow instructions and work autonomously, but also able to recognize when you are in over your head
  • Ability to quickly gain new skills and knowledge when faced with new challenges, 
  • Attention to detail
  • Excellent verbal and written communication skills

Job Description

Reports to: IT Services Manager
Department: IT Services

Job Responsibilities:

  • Provides basic troubleshooting, repair and maintenance for computer equipment (e.g. microcomputers, disk drives, and laser printers) and may assist with testing personal computers and peripherals on a network to diagnose, hardware versus software problems;
  • Maintain accurate and complete documentation for company policies and procedures.
  • Prepare data spreadsheets, charts, graphs, and other documents as required.
  • Greet customers and address their requests.
  • Order and stock office supplies when necessary.
  • Maintain a standard filing system for easy and quick document access and retrieval.
  • Provide technical assistance to office staff as needed.
  • Assist in software and hardware upgrades.
  • Add or update workstations for office staff.
  • Perform routine PC maintenance and updates for performance efficiency.
  • Supervise and process help desk support requests.
  • Sets up and configures desktop computers, peripherals and accounts assigning security level
Note: This job description sets out the main responsibilities but is not intended to be an exhaustive list. Specific duties may change from time to time without changing the general nature of the post and the individual is expected to be flexible in the range of responsibilities

Applying Procedure:

Interested candidates are requested to send their CV along with their cover letter to [email protected]. Please specify the position applied for in the subject line in the email.

OR,

Please visit our website for further inquiry at https://www.thebritishcollege.edu.np/pages/tbc-vacancies/3/13



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