Reports to: IT Services Manager
Department: IT Services

Job Responsibilities:

• Provides basic troubleshooting, repair and maintenance for computer equipment (e.g. microcomputers, disk drives, and laser printers) and may assist with testing personal computers and peripherals on a network to diagnose, hardware versus software problems;
• Maintain accurate and complete documentation for company policies and procedures.
• Prepare data spreadsheets, charts, graphs, and other documents as required.
• Greet customers and address their requests.
• Order and stock office supplies when necessary.
• Maintain a standard filing system for easy and quick document access and retrieval.
• Provide technical assistance to office staff as needed.
• Assist in software and hardware upgrades.
• Add or update workstations for office staff.
• Perform routine PC maintenance and updates for performance efficiency.
• Supervise and process help desk support requests.
• Sets up and configures desktop computers, peripherals and accounts assigning security level

Applying Procedure:

Interested candidates are requested to send their CV along with their cover letter to [email protected]. Please specify the position applied for in the subject line in the email.

OR,

Please visit our website for further inquiry at https://www.thebritishcollege.edu.np/pages/tbc-vacancies/3/13