Elite Solutions

IT Support Engineer

Elite Solutions

IT Support Engineer

Elite is a leading IT Solutions company providing technology solutions in IT infrastructure and alternate delivery channel in banking. The formation of Elite dates back to 1994, established Elite Networks a new venture to provide networking solutions to the computer users in Nepal.
20+ YEARS IN BUSINESS
75+ NO. OF EMPLOYEES
150+ HAPPY CUSTOMERS

IT Support Engineer

Views: 1892 | This job is expired 2 years, 6 months ago

Basic Job Information

Job Category : IT & Telecommunication
Job Level : Mid Level
No. of Vacancy/s : [ 3 ]
Employment Type : Full Time
Job Location : Lalitpur-11, Jwagal, Near UN Park, Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Jan. 01, 2020 23:55 (2 years, 6 months ago)

Job Specification

Education Level : Bachelor
Experience Required : Less than or equals to 1 year
Other Specification
  • More than or equals to 1 year preferred (Fresher may apply)
  • Should have completed BSc (Hons), BIM, BSc IT, BIT or any Bachelor IT Degree) from recognized University
  • 1+ Year hands-on experience on LINUX/UNIX and RDBMS Software
  • Moderate Knowledge on the network, security  components and services
  • Moderate Knowledge on Servers Oss, Hypervisors, and Shared Storage
  • Basic knowledge of ATM technology but not mandatory
  • Hands-on with remote support tools and technology
  • Should able to manage various Logs, reports and data
  • Should able to manage and monitor IT infrastructure

Note:

  • Freshers are also encouraged to apply


Job Description

  • Passion for learning new products
  • Take control to solve tickets
  • Communication with Customers as well as multi-party vendor local and abroad
  • Tackle and Escalate issue as per the SLA. 
  • Candidate Requirements:
  • To excel in this position you will need to: Be a voracious learner - Have a take-charge attitude - Be a fountain of knowledge 
What you will be doing:

  • In your role as an IT Support Engineer, you will continue to fine-tune your exceptional technical support skills to provide elite customer service 
  • You will continuously learn new products and technologies
  • With the Elite team, you’ll be an active participant in the continuous improvement process
  • You will also receive candid feedback to learn, develop and grow in your role and accelerate your career faster than in any other software company in the market

Applying Procedure:

Are you the best support engineer on your current team? Willing to make career in Security? You keep wishing there was something more challenging than working on the same product all day! Our platform with various Projects/Products involvement and hands-on gives you the opportunity to build your career.  

Apply now to start your long-term career path with us. Share your CV at [email protected] 

OR,


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