What you will be doing:
- Passion for learning new products
- Take control to solve tickets
- Communication with Customers as well as multi-party vendor local and abroad
- Tackle and Escalate issue as per the SLA.
- Candidate Requirements:
- To excel in this position you will need to: Be a voracious learner - Have a take-charge attitude - Be a fountain of knowledge
- In your role as an IT Support Engineer, you will continue to fine-tune your exceptional technical support skills to provide elite customer service
- You will continuously learn new products and technologies
- With the Elite team, you’ll be an active participant in the continuous improvement process
- You will also receive candid feedback to learn, develop and grow in your role and accelerate your career faster than in any other software company in the market
Are you the best support engineer on your current team? Willing to make career in Security? You keep wishing there was something more challenging than working on the same product all day! Our platform with various Projects/Products involvement and hands-on gives you the opportunity to build your career.
Apply now to start your long-term career path with us. Share your CV at [email protected]