ZTE Nepal

IT Support Associate

ZTE Nepal

IT Support Associate

ZTE Nepal Private Limited is one of the renowned multinational companies registered on 22nd August 2010 under the permission of Company Registration Office.  ZTE Nepal Pvt. Ltd is fully owned subsidiary of ZTE Hongkong Limited, People’s Republic of China. ZTE Corporation was founded in 1985. We work globally in 100 + countries with similar number of customers. Currently, ZTE Nepal Pvt. Ltd is located at Jhamsikhel, Lalitpur. The main business of the company is to provide telecommunication equipment repair and maintenance to its operators. The main operators of ZTE Nepal Pvt. Ltd are Ncell, Nepal Telecom, Smartel, Nepal Satellite. Company has been providing its valuable service to its customer, operate workshop and undertake contract for civil works and installations. ZTE has established excellent relationship with its client and are trusted widely.

As a leading telecommunication business in Nepal, freshly graduated engineers has always dreamt to be part of the ZTE Nepal Pvt. Ltd. The company has become a great platform for those Nepali engineers as well as other graduates and has employed over 100 young Nepali engineers who are trained locally and abroad. They have been working in different department in ZTE Nepal as Project Manager, Admin Manager, Finance Manager, Senior Engineer etc.

ZTE Nepal Private Limited is one of the renowned multinational companies registered on 22nd August 2010 under the permission of Company Registration Office.  ZTE Nepal Pvt. Ltd is fully owned subsidiary of ZTE Hongkong Limited, People’s Republic of China. ZTE Corporation was founded in 1985. We work globally in 100 + countries with similar number of customers. Currently, ZTE Nepal Pvt. Ltd is located …

IT Support Associate

Views: 2718 | This job is expired 1 year, 2 months ago

Basic Job Information

Job Category : IT & Telecommunication
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Sanepa, Lalitpur
Offered Salary : Negotiable
Apply Before(Deadline) : Aug. 13, 2023 23:55 (1 year, 2 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than 1 year
Professional Skill Required : Interpersonal Skills Troubleshooting Hardware Installing And Configuring Compute… Monitoring Networking Skills
Other Specification
  • Bachelor's degree with at least 1 year experience in this field
  • Excellent interpersonal skills and strong verbal and written communication skills in both Nepali and English
  •  Should be able to smartly handle responsibility listed.
  • Decent understanding of Information Technology industry practices. 
  • Knowledge of network infrastructure, including CAT5/6 cabling, wireless networks, network switches, WAN/LAN, domain controller, Active Directory, firewall and VPN applications.

Job Description

  • Administer/ manage the deployment, monitoring, maintenance, development, upgrade, and support of all current IT system.
  • Ensure Server Management (including backup, security etc) is done effectively.
  • Inventory and asset management for all IT and production equipment 
  • Ensure Server Management (including backup, security etc) is done effectively
  • User desktop, laptop, printer, scanner maintenance and troubleshooting. 
  • Installing and configuring hardware and software components to ensure usability
  • Troubleshooting hardware and software issues
  • Providing support to users and being the first point of contact for error reporting
  • Configuration and setup of new laptops
  • Installing and configuring computer hardware, software, systems, networks, printers, photocopy Machines and scanners
  • Monitoring and maintaining telephone landline systems and networks
  • Monitoring and maintaining Surveillance Camera (CC Camera) and networks
  • Monitoring and maintaining computer systems and networks
  • Responding in a timely manner to service issues and requests
  • Providing technical support across the company (this may be in person or over the phone)
  • Setting up accounts for new users, door access, maintaining AC and AMC.
  • Repairing and replacing equipment as necessary
  • Testing new technology



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