Website Management & Optimization:

• Maintain and update the website’s design, content, and performance.
• Ensure website security, backup, and troubleshooting (hosting, DNS, SSL).
• Implement SEO strategies and web analytics to improve traffic and conversion.

E-commerce Platform Management:

• Upload, manage, and optimize product listings on platforms like Amazon, Daraz, Shopify, and others.
• Track and update stock levels, pricing, and promotions across all channels.
• Monitor customer reviews and feedback to ensure a positive brand presence.

API Integration & Automation:

• Develop and maintain integrations between e-commerce platforms, payment gateways, and shipping providers using API frameworks.
• Automate workflows to reduce manual tasks (inventory synchronization, order processing).
• Stay updated with emerging AI tools and implement relevant solutions for operational efficiency (chatbots, recommendation systems, data analysis).

IT Infrastructure & Technical Support:

• Manage and maintain IT systems, including software updates and network configurations.
• Provide technical support for e-commerce tools and website platforms.
• Ensure compliance with platform policies and data privacy standards (e.g., GDPR).

Data Analytics & Reporting:

• Analyze website and platform performance metrics to generate actionable insights.
• Generate and present sales and operations reports to management.
• Use AI-driven analytics to forecast trends and optimize pricing strategies.

Collaboration & Vendor Management:

• Coordinate with internal departments (sales, marketing, logistics) to align e-commerce activities.
• Manage relationships with external vendors, including developers, hosting providers, and platform support teams.