IT Support

The British College (TBC) provides world-class education in Nepal. In this regard we have a distinctive identity as the pioneering International College in Nepal. TBC is a global institute: it has international staff and students from many parts of the world. TBC has an international working environment and its staff gets international exposure and training in the UK and abroad.

The British College hereby invites applications from qualified and experienced candidates for the following positions:

IT Support

Views: 1943 | This job is expired 1 week, 1 day ago

Basic Job Information

Job Category : IT & Telecommunication
Job Level : Entry Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Jan. 17, 2021 23:55 (1 week, 1 day ago)

Job Specification

Education Level : Bachelor
Experience Required : More than or equals to 1 year
Professional Skill Required : Communication Analytical Documentation
Other Specification
  • Ability to troubleshoot common hardware/software issues 
  • Ability to meet deadlines and adjust to changing priorities 
  • Ability to follow instructions and work autonomously, but also able to recognize when you are in over your head 
  • Ability to quickly gain new skills and knowledge when faced with new challenges, 
  • Attention to detail 
  • Excellent verbal and written communication skills

Job Description

Reports to IT Services Manager

Responsibilities: 

  • Provides basic troubleshooting, repair and maintenance for computer equipment (e.g. microcomputers, disk drives, and laser printers) and may assist with testing personal computers and peripherals on a network to diagnose, hardware versus software problems; 
  • Maintain accurate and complete documentation for company policies and procedures
  • Prepare data spreadsheets, charts, graphs, and other documents as required
  • Greet customers and address their requests. 
  • Order and stock office supplies when necessary. 
  • Maintain a standard filing system for easy and quick document access and retrieval
  • Provide technical assistance to office staff as needed
  • Assist in software and hardware upgrades
  • Add or update workstations for office staff
  • Perform routine PC maintenance and updates for performance efficiency
  • Supervise and process help desk support requests
  • Sets up and configures desktop computers, peripherals and accounts assigning security level

Note: This job description sets out the main responsibilities but is not intended to be an exhaustive list. Specific duties may change from time to time without changing the general nature of the post and the individual is expected to be flexible in the range of responsibilities s/he undertakes

Applying Procedure:

Interested candidates are requested to send their CV along with their cover letter to [email protected]. Please specify the position applied for in the subject line in the email.

Please visit our website for further inquiry at https://www.thebritishcollege.edu.np/pages/tbc-vacancies/3/13

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