Sim TV

IT & SMS Support Engineer

Sim TV

IT & SMS Support Engineer

Simple Media Pvt. Ltd. thus intends to introduce Nepal’s first FTTH (Fiber to The Home) terrestrial transmission in GPON with MPEG4 compression techniques which is a triple play video, data and voice delivery system which can offer digital cable and high speed internet.

Simple Media Network Pvt. Ltd. is incorporated and registered in Company Registrar’s Office with an objective of providing Digital TV, Digital HDTV and Internet Service with FTTH (GPON) System in Nepal.

IT & SMS Support Engineer

Views: 1961 | This job is expired 5 months, 2 weeks ago

Basic Job Information

Job Category : IT & Telecommunication
Job Level : Entry Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Bhaisipati
Offered Salary : Negotiable
Apply Before(Deadline) : Dec. 17, 2019 23:55 (5 months, 2 weeks ago)

Job Specification

Education Level : Bachelor
Experience Required : More than or equals to 1 year
Other Specification
  • Graduate in B.Sc. IT or B.Sc. CSIT
  • The candidate must have at least 1 year of experience
  • Ready to work on various shifts as per requirement
  • Analytical and problem solving skills
  • Good communication both oral and written
  • Proficient in MS Office package

Job Description

  • Providing technical support to customer care, operator and technician
  • Responsible to train new operator, sub operator and technician related to billing system
  • Evaluate and prioritize customer support cases
  • Responsible for quality assurance testing of various software project
  • Planning and performing different stages of testing
  • Identifying bugs and potential problem with in software
  • Documenting the task and reporting
  • Monitoring the billing system
  • Other duties as assigned by supervisor

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