The British College

IT Services Manager

The British College

IT Services Manager

The British College (TBC) provides world-class education in Nepal. In this regard we have a distinctive identity as the pioneering International College in Nepal. TBC is a global institute: it has international staff and students from many parts of the world. TBC has an international working environment and its staff gets international exposure and training in the UK and abroad.

The British College hereby invites applications from qualified and experienced candidates for the following positions:

IT Services Manager

Views: 1317 | This job is expired 1 week, 1 day ago

Basic Job Information

Job Category : IT & Telecommunication
Job Level : Senior Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Thapathali, Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Jan. 17, 2021 23:55 (1 week, 1 day ago)

Job Specification

Education Level : Master
Experience Required : More than or equals to 3 years
Professional Skill Required : Problem Solving Leadership Multitasking Time Management Analytical
Other Specification


  • To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill, and/or ability required. 
  • MSc in Computer Science, MIS or similar fields additional professional qualifications will be a bonus. 
  • Proven working experience (3-5 Years) as an IT support/service manager in medium to a large organisation or relevant experience. International experience will be a bonus. 
  • Expertise in database/ERP management, security management, cloud technology solutions and data governance. 
  • Polished and professional appearance as well as communication skills. 


  • Excellent knowledge of technical management, information analysis and computer hardware/software systems/database systems 
  • Hands-on experience with computer networks, network administration and network installation 
  • Ability to manage personnel 
  • Management and leadership skills. 
  • Multi-tasking and time-management skills, with the ability to prioritize tasks. 
  • Highly organized and detail-oriented. 
  • Excellent analytical and problem-solving skills 
  • Knowledge in coordination and Management 
  • Knowledge in the database and ERP solutions for the organisation 

Job Description

Reports to: CEO
Department: IT Services

Duties and Responsibilities 

  • Running regular checks on network and data security 
  • Identifying and acting on opportunities to improve and update software, network and systems 
  • Developing and implementing IT policy and best practice guides for the organisation 
  • Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures. 
  • Managing IT staff by recruiting and training employees, communicating job expectations, and monitoring performance. 
  • Running and sharing regular operation system reports with senior staff 
  • Overseeing and determining timeframes for major IT projects including system updates, ERP & network upgrades, migrations and outages 
  • Managing and reporting on the allocation of IT budget 
  • Providing direction for IT team members 
  • Identifying opportunities for team training and skills advancement 
  • Remaining up to date with advances in technology and industry best practices. 
  • Support existing/new server’s and administer access rights for all users in the office. 
  • Design, develop, implement and coordinate systems, policies and procedures 
  • Ensure security of data, network access and backup systems 
  • Identify problematic areas and implement strategic solutions in time with proactive action 
  • Audit systems and assess their outcomes 
  • Preserve assets, information security and control structures 
  • Provide SA-related solutions for various IT project and operational needs. 
  • Identify approaches that leverage our resources and provide economies of scale 
  • Resources, systems and key processes reviewing system and application logs, and verifying 
  • Completion of scheduled jobs such as backups. 
  • Perform regular security monitoring to identify any possible intrusions. 
  • Perform daily backup operations, ensuring all required file systems and system data are
  • Successfully backed up to the appropriate media. 
  • Configure/add new services as necessary. Perform ongoing performance tuning, 
  • Hardware upgrades, and resource optimization as required. 

Note: This job description sets out the main responsibilities for the IT Services Manager but is not intended to be an exhaustive list. Specific duties may change from time to time without changing the general nature of the post and the IT Services Manager is expected to be flexible in the range of responsibilities s/he undertakes.

Applying Procedure:

Interested candidates are requested to send their CV along with their cover letter to [email protected]. Please specify the position applied for in the subject line in the email.

Please visit our website for further inquiry at


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