Team Quest

IT Associate

Team Quest

IT Associate

TeamQuest Pvt. Ltd. (“TeamQuest” or “TQ”) was established as a start-up in 2001 to cater to the modern projection management needs of Nepal. The company has proven its strength by anticipating entrepreneurial designs, developments and inventions way ahead of their times, since its establishment. As a visionary, the company has revolutionized customer service in Nepal’s movie industry and real estate development. TeamQuest is a proud owner of the brands QFX Cinemas, Fresh Food Supplies and Goji Loyalty. TeamQuest also supports Labim Mall with its management advisory needs. The company has a dynamic team in the pursuit of a common vision of growth and business-portfolio diversification. Modern,inclusive and forward-thinking in nature, the company continues to chart impressive growth by investing primarily in consumer-centric businesses and innovative service delivery.

TeamQuest Pvt. Ltd. (“TeamQuest” or “TQ”) was established as a start-up in 2001 to cater to the modern projection management needs of Nepal. The company has proven its strength by anticipating entrepreneurial designs, developments and inventions way ahead of their times, since its establishment. As a visionary, the company has revolutionized customer service in Nepal’s movie industry and real estate development. TeamQuest is …

IT Associate

Views: 2285 | This job is expired 5 days, 2 hours ago

Basic Job Information

Job Category : IT & Telecommunication
Job Level : Entry Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : QFX Head Office, Team Quest, LABIM - Pulchowk, Lalitpur
Offered Salary : Not Disclosed
Apply Before(Deadline) : Apr. 16, 2025 23:55 (5 days, 2 hours ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : Less than or equal to 1 year
Professional Skill Required : Adobe Troubleshooting Communication Linux Google Workplace

Job Description

Job Summary: IT Associate is responsible to resolve help desk issue for smooth and effective function of Head Office and all QFX Cinemas
Reporting To: IT Manager
Tenure: 2 years (renewable)

Aptitude / Interest

  • Inquisitive about hardware, network and system administration
  • Fits in a modern and inclusive work culture

Professional Pre-requisites

  • Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software and hardware
  • Provide support in Linux, Windows, Mac OS and widely used software and applications such as Microsoft, Adobe and Google Workspace

Areas of Responsibility

1. Help Desk

  • Resolve issues in software and hardware in Head Office and Facilities.
  • Provide physical support for hardware management: purchase, upgrade, repair and maintenance.
  • Provide remote support to Facilities for ticketing software, POS Devices, payment gateways and IT infrastructure.
  • Installation and upgrade of software applications.
  • Create and assign user credentials for necessary hardware and software platforms.

2. System & Network Administration

  • Configure network switches, access points and monitor them.
  • Define roles and provide user access to internal systems as per the requirement.
  • Set up server for server/network as per requirement.

3. Security

  • Assess the vulnerability of hardware and software and suggest appropriate corrective actions.

4. Research & Development

  • Research, suggest and Implement hardware/software to monitor server, network end devices or any requirements of Head Office and Facilities.

Preferences

  • Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent
  • System / Network Administration and IT certifications in Linux, Microsoft, or other network related fields
  • Experience with scripting and automation tools
  • Two-wheeler license and vehicle

Note: Should be available on Saturdays and Public Holidays and willing to travel outside Kathmandu valley.


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