Education Sales Representative

Mystic Academy is seeking a dynamic, customer-focused, and results-driven Internal Education Sales Representative to join our team. The ideal candidate will be responsible for engaging with prospective customers, generating and nurturing leads, promoting our courses and services, and converting inquiries into enrollments. The role requires excellent communication skills, a strong sales mindset, and the ability to build lasting customer relationships.

Key Responsibilities

• Communicate with potential and existing customers via phone, email, chat, and social media.
• Make outbound calls and follow up on leads regularly.
• Understand customer needs and recommend suitable courses and services.
• Provide clear and accurate information about training programs, schedules, and fees.
• Handle inquiries and resolve customer concerns in a professional manner.
• Explain course features and benefits in a simple and engaging way.
• Maintain and update customer records in CRM and databases.
• Identify, qualify, and nurture new leads.
• Work toward monthly sales and enrollment targets.
• Upsell and cross-sell relevant courses when appropriate.
• Stay updated on our programs and competitor offerings.
• Work closely with marketing and admissions teams for smooth coordination.
• Prepare sales reports and maintain accurate documentation of customer interactions.