Education:

• Associate’s or Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 2 years experience in the related field.
• Technical certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) can be advantageous

Skills and Technical Experience:

• Proficiency in computer hardware, software, and network troubleshooting.
• Knowledge of various operating systems (Windows, macOS, Linux).
• Familiarity with educational software and technologies used in classrooms.
• Hands on experience in setting up and maintaining computer systems and networks.
• Experience in supporting a range of devices such as desktops, laptops, tablets, andsmartboards, as well as managing user accounts and permissions
• Familiarity with network security protocols and tools
• Strong problem solving and analytical skills, and a user oriented approach.
• Good communication skills for interacting with staff, students, and faculty.
• Ability to explain technical concepts in simple terms.
• Organizational and time management skills.
• Prior experience working in an educational environment would be beneficial.