daraz

Hub Assistant

daraz

Hub Assistant

Daraz is South Asia's leading online shopping and selling platform present in Pakistan, Bangladesh, Sri Lanka, Myanmar and Nepal. We currently operate an ecosystem of ~50,000 sellers serving 10 million consumers with more than 20 million listed products.

In May 2018 Daraz was acquired by Alibaba Group, and we are proud to carry our part of the mission to 'make it easy to do business anywhere'. As part of the Alibaba ecosystem, we are leveraging Alibaba’s global leadership and experience in technology, online commerce, mobile payment and logistics to drive growth in our markets. Together with Alibaba, we are ready to empower entrepreneurs in the region and to fulfill our promise to offer our customers the best selection of products with a high level of convenience.

We currently have approximately 3,000 employees in across countries and business units.

Daraz is South Asia's leading online shopping and selling platform present in Pakistan, Bangladesh, Sri Lanka, Myanmar and Nepal. We currently operate an ecosystem of ~50,000 sellers serving 10 million consumers with more than 20 million listed products.

In May 2018 Daraz was acquired by Alibaba Group, and we are proud to carry our part of the mission to 'make it easy to do …

Hub Assistant

Views: 2123 | This job is expired 1 month, 1 week ago

Basic Job Information

Job Category : General Mgmt. / Administration / Operations
Job Level : Entry Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Birtamode
Offered Salary : Negotiable
Apply Before(Deadline) : Mar. 08, 2021 23:55 (1 month, 1 week ago)

Job Specification

Education Level : Bachelor
Experience Required : More than or equals to 1 year
Professional Skill Required : Analytical Communication Teamwork Technical
Other Specification

Requirements

  • Minimum bachelors Degree or equivalent
  • Minimum 1 year of experience in related field
  • Technical and analytical skills
  • Should be a team player and initiative with good decision making/Judgement
  • Excellent communication skills


Job Description

  • Works with supporting departments and encourages cross functional support.
  • Communicates daily with feeding facilities to ensure a proper plan is set.
  • Satisfying the customers at hub by answering their queries and complaints as per Daraz SOPs and manage the after sales flow for walk in customers
  • Handling irate customers by using soft skills
  • Educate the customer on Daraz and all marketing related material
  • Optimize member experience by managing flow throughout the hub
  • Ensure compliance with policies and procedures across all aspects of operations, including proper documentation and billing practices
  • Serve as a leader of Daraz culture and values at the Hub

Benefits

  • An international working environment in a start-up setting, and the unique opportunity to learn from industry leaders, including Lazada and Alibaba teams
  • Work closely with country and group level management to build e-commerce in Nepal
  • Hands-on experience in leading a team and growing a business
  • Benefit package: Social Security Fund, Fuel Expenses, Employee Discount Voucher, Mobile top ups and data pack, Accidental Insurance, Medical Insurance, Full annual health check-up


Applying Procedure

Interested candidates are requested to click on the mentioned link to apply https://bit.ly/37922HD

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