HR Operations Manager

What we need

• Bachelor’s or Master’s degree in Human Resources, Business Administration, Information Systems, or a related field.
• 4+ years of experience in HR operations, HRIS management, or HR process design.
• Hands-on experience implementing or administering an HRIS platform end-to-end, not just using one as an end user.
• Strong process-design mindset; you think in workflows, SOPs, and automation before manual intervention.
• Experience building performance management systems, grading structures, or compensation frameworks.
• Comfort working with data, including reports, dashboards, and HR analytics.
• Solid understanding of Nepal labour law and statutory HR compliance.
• Good written and spoken English, with strong documentation ability.
• Experience in professional services, fintech, BPO, IT, or technology companies preferred.
• Comfort with technology and AI-powered tools; we are an AI-native firm and expect team members to leverage modern systems effectively.

Nice to have

• Experience with HRIS platforms.
• Familiarity with project management tools used to track HR rollouts.
• Experience supporting multi-country or multi-entity HR operations.
• Knowledge of ISO or quality management frameworks applied to HR.
• Background in management consulting, process improvement, or operations.

What makes this role different

• You will be designing the HR infrastructure, not just maintaining an existing system.
• This is a strategic function with direct visibility to senior leadership.
• You will work in a tech-native environment with in-house developers, where new tools and workflows can be built when needed.
• The role has genuine international scope across Nepal, India, the UK, and the US.
• Your systems will shape how people experience growth, performance, and career progression across the group.

What we offer

• Competitive salary package based on experience.
• International working environment with global exposure.
• Access to Sterling Wells Academy, LinkedIn Learning, and structured development programmes.
• At least one month of total working time dedicated to training and development annually.
• Clear promotion pathway with strong growth opportunities.
• Five-day working week, with Saturday and Sunday off.
• Daily office lunch, paid annual leave, and sick leave.
• Accident and medical insurance coverage.
• Regular team-building activities and cultural events.