Nyaya Health Nepal (NHN)

NGO / INGO / Development Projects

HR Manager

Views: 2143|Published on: Jun 15, 2023

Human Resource /Org. Development

Mid Level

Full Time

Vacancy: 1

Bayalpata Hospital, Achham, Sudurpashchim Province|

Experience: More than or equal to 2 years|

Not Disclosed

Job Description

Roles and responsibilities of this job

Nyaya Health Nepal is looking for Human Resources Manager (People Operations Manager) to advance our management systems and organizational culture and to oversee HR functions for Nyaya Health Nepal. HR Manager will be joining a team of over 200+ full-time staff at our clinical and administrative hub in the Far-West, Bayalpata Hospital. Applications are being accepted on an immediate, rolling basis.

The Opportunity: Are you the right fit?

We are looking for a People Operations Manager who will oversee the HR Operations of the organization. Strong preference will be given to those who can prove they can operate in fast-growth environments with limited resources.

Must-Have Qualities:

Commitment to NHN Culture & Vision: The People Operations Manager is the primary ambassador and advocates for NHN’s Culture Code org-wide. They need to lead by example in their own conduct, hold others accountable when they fall short and have an unshakeable commitment to the culture we are trying to build even in the face of resistance and doubt.
Superior Systems-Building Skills: The People Operations Manager is charged with designing, executing, and coaching others on smart systems (i.e. Asana, RigoHR, Office-360, SOPs, etc.), and so must be incredibly savvy in their ability both to design smart systems and train others effectively.
Excellent Time & Project Management Abilities: The People Operations Manager will have a large number of demands on their time and significant independence.
Courage: The People Operations Manager is responsible first and foremost for putting our patients first, and second, for putting the team as a whole above the self or any single individual. Difficult decisions will inevitably arise; the HR and Operations Manager must have the courage to do what’s best for our patients and best for the organization in every case.
Communications Savvy: The People Operations Manager must be great at communicating in both Nepali and English and excel in both in-person and digital communications

Management Structure:
Reports To: Medical and Surgical Director
Direct Reports: Associates/Officers

Big 3 Responsibilities:

Ensure implementation of Human Resource Policy and Strategy of the organization.
Oversee all HR Operations and ensure continued improvement on them.
Ensure HR/Operations support for the hospital and for hubs to function efficiently.

Areas of Responsibility:

Ensure implementation of Human Resource Policy and Strategy of the organization.

Be part of HR decisions as an integral member of the organization's management tier, and offer HR-related insights during high-level discussions and decision-making processes.
Identify trends, opportunities, and needed changes in the organizations' HR strategy
Draft HR policies in line with culture code and identify strategies to implement the approved policies
Manage org-wide HR function with a commitment to excellence in exemplifying culture code and upholding our management model
Ensure development and execution of OKRs for all teams and lead to the accomplishment of the organization's overall OKRs.

Oversee all HR Operations and ensure continued improvement on them.

Lead org-wide recruiting and onboarding; facilitate performance appraisal and professional development of staff on a regular and as need basis
Build and manage grievance handling mechanism and execute the disciplinary actions in alignment with the manager
Maintain robust employee personal records files as per the office protocol, and ensure that the documentation is kept with the highest degree of confidentiality.
Support other functions in building robust annual plans and their execution, including building annual budgets by providing input relevant to HR
Support team in development and execution of quarterly Goals and Key Results
Organize, and actively participate in the internal meetings and processes to support and guide in improving systems.

Ensure HR/Operations support for the hospital and for hubs to function efficiently.

Guide the district operations in organizational best practices to ensure legal compliance and organizational effectiveness.
Develop HR/Operations policies, guidelines, and SOPs and implement them once approved.
Ensure that the team is functioning in the greatest efficiency and stewardship in our project operations

Other Expectations

Employee Contract Management on an annual basis
Prepare Payroll information (HR side by analyzing leave, attendance, and overtime record)
Support Finance for budgeting
Develop HR analytics and timely report to the line manager or other relevant team
Conduct different awareness/presentation sessions
Build a positive work environment

All the above list of responsibilities is not comprehensive, and the HR Manager may be required to take on additional responsibilities as determined by his/her line manager.

Job Specification

Required qualifications for this job

Required Education Level:Graduate (Masters)

Required Experience:More than or equal to 2 years

Other Specification

Master’s degree in Business Administration or related field
Proven experience of working in human resource management (at least 2 years in a supervisory/managerial role),
Able to initiate and implement activities with minimal supervision and manage high volume workflow with multiple tasks

Skills Required

Required skills for this job

Multitasking

Interpersonal Skills

Problem-Solving Skills

HR Database Management

Salary

Offered financial and non-financial compensation for this job

Offered Salary:Not Disclosed

Applying Procedure

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Apply Before: Jun 22, 2023

About the organization

Nyaya Health Nepal (NHN)

NGO / INGO / Development Projects

Bluebird Mall - 700, Thapathali, Kathmandu

About Us

Since 2008, Nyaya Health Nepal (NHN), a non-profit organization has been dedicated to advancing equitable, high-quality healthcare for underserved and remote communities across Nepal. Working in close partnership with the Ministry of Health and Population (MoHP), Provincial Governments, and the Local Government NHN strengthens healthcare systems and promotes equity-driven service delivery aligned with Article 35 of Nepal’s Constitution and Sustainable Development Goal 3.

Over the past decade and a half, NHN has led transformative health system initiatives in some of Nepal’s most remote regions. NHN successfully managed Bayalpata Hospital and Chaurpati Primary Health Center in Achham, as well as Charikot Hospital in Dolakha, driving major improvements before smoothly transitioning each facility to government ownership. These handovers completed in Bagmati Province in 2020 and Sudurpaschim Province in 2025, demonstrate NHN’s proven expertise in Primary and Referral Care and the Design–Build–Operate–Transfer (DBOT) model for sustainable healthcare infrastructure and operations.

To strengthen care continuity and data-driven decision making, NHN introduced a comprehensive Electronic Health Record (EHR) system in its own managed facilities, Pashupati Chulachuli Hospital and Bayalpata Hospital and later scaled it to 12 additional hospitals, including 8 district hospitals in Karnali Province. This digital health platform supports integrated service delivery, continuous patient tracking, real-time reporting, and reporting to Nepal’s national HMIS and DHIS2 systems. These efforts have been enabled by strong partnerships with the Ministry of Social Development (MoSD), provincial health directorates, and district hospitals, ensuring smooth implementation and long-term sustainability of digital innovations.

With a dedicated team of more than 400 professionals, NHN has delivered care to 1.32 million patients, conducted 1.27 million home visits, and expanded digital health solutions across some of Nepal’s most geographically underserved regions demonstrating measurable impact in improving rural health outcomes.