RGIT Australia

HR And Admin Officer

Views: 2005|Published on: May 19, 2025

Human Resource /Org. Development

Mid Level

Full Time

Vacancy: 2

Bhaktapur|

Experience: More than or equal to 3 years|

Not Disclosed

Job Description

Roles and responsibilities of this job

Support recruitment activities, including job postings, screening, interview scheduling, and onboarding; maintain accurate and confidential employee records.
Coordinate payroll inputs, attendance, leave records, and benefits administration, while providing guidance on HR policies, procedures, and grievance handling.
Assist in planning and executing training, orientation, and development programs, ensuring compliance with HR policies and employment laws.
Provide timely and professional support to students via email, phone, and messaging platforms; maintain accurate student records in systems like RTO Manager and aXcelerate.
Process enrolment forms, academic requests, and general documentation; coordinate student communications, including course updates, certificates, and important notices.
Liaise with trainers and coordinators to resolve academic or administrative queries, and perform daily administrative tasks such as attendance tracking and results processing.
Monitor and update internal trackers and spreadsheets to reflect student progress, completions, and pending tasks; ensure all student interactions comply with confidentiality and data protection policies.
Assist in issuing documents such as offer letters, confirmation letters, certificates, and Statements of Attainment; escalate sensitive issues to the appropriate department or manager.
Contribute to improving internal processes, FAQs, and service workflows, ensuring compliance with company policies and administrative procedures.
Coordinate performance appraisal processes, foster staff engagement through communication, wellness, and team-building activities, and prepare HR reports for internal reviews.
Participate in continuous improvement initiatives for both HR systems and student service processes.

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:More than or equal to 3 years

Other Specification

3–4 years of experience in administration, student services, or HR (offshore or onshore), with a strong focus on supporting students and managing HR functions.
Strong command of written and spoken English, with the ability to communicate professionally and clearly with students and staff.
High level of accuracy and attention to detail in document handling, data entry, and managing confidential information with integrity and discretion.
Proficient in Microsoft Office 365 (Excel, Outlook, Word, Teams) and comfortable learning new systems; experience using CRMs or student management systems (e.g., RTO Manager, aXcelerate) is highly regarded.
Demonstrated ability to manage competing priorities, meet deadlines, and work proactively in a fast-paced, solution-focused environment.
Strong organisational skills with the ability to follow up on outstanding tasks, prioritise work, and maintain accurate records for students and employees.
Experience supporting recruitment activities, including job postings, candidate screening, scheduling interviews, and onboarding, while maintaining accurate and confidential employee records.
Coordinate payroll inputs, attendance, leave records, and benefits administration, ensuring compliance with employment laws and internal HR policies.
Assist with planning and executing training, orientation, development programs, and performance appraisals.
Provide guidance on HR policies, procedures, and grievance handling, ensuring compliance with organizational and legal requirements.
Foster employee engagement through communication, wellness programs, and team-building activities, while promoting a positive and professional attitude.
Ability to work independently and as part of a remote or Australian-based team across time zones, with a willingness to learn, adapt, and align with company values and service standards.
Participate in continuous improvement initiatives for both student and HR systems and processes.

Preferred:

Experience in education or service-oriented organizations.
Familiarity with office management tools and facility systems.
Experience in a similar role within educational or service sectors.

What We Offer:

A supportive and inclusive work environment
Opportunities for professional growth and development
Competitive salary and benefits package

Key Skills & Competencies:

Organizational skills
Professionalism
Multitasking
Record-keeping
Resourcefulness
Team coordination
Attention to detail

Skills Required

Required skills for this job

Management

Work Under Pressure

Organizational

Human Resources Management

Attention to Detail

Salary

Offered financial and non-financial compensation for this job

Offered Salary:Not Disclosed

Applying Procedure

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Apply Before: Jun 03, 2025

About the organization

RGIT Australia

RGIT Australia is a leading Vocational Education and Training (VET) provider in Australia with a founding principal of delivering excellence in training and education. We are proud to offer a learning environment that pays particular attention to student welfare and fosters equal opportunity education to all students in our Melbourne and Hobart campuses.

Website: https://rgit.edu.au/