About the job
Role Description
This is a full-time on-site role as a Hospitality Outlet Manager for Mulkot, SIndhuli & Kurintar, Chitwan at E Stop Nepal Pvt. Ltd. As a Station Manager at E Stop Nepal Pvt. Ltd, your primary role will be to oversee the efficient operations of both the restaurant outlet and the EV charging station.
No of requirement: 2
Location: Mulkot, SIndhuli & Kurintar, Chitwan
Restaurant Operations
- Customer Service: Ensure exceptional customer service, promptly addressing customer inquiries and complaints.
- Staff Management: Train, and manage restaurant staff to maintain high service standards.
- Inventory Management: Monitor and control food and beverage inventory to minimize waste and maintain profitability.
- Menu Development: Assist in developing and updating the restaurant menu to meet customer preferences and market trends.
- Quality Control: Ensure the quality and consistency of food and beverage products.
- Health and Safety: Maintain a safe and hygienic work environment, complying with all relevant health and safety regulations.
EV Charging Station Operations
- Station Management: Oversee the daily operations of the EV charging station, ensuring its smooth functioning.
- Customer Support: Assist customers with the charging station, providing guidance and troubleshooting support.
- Maintenance: Coordinate maintenance and repairs of the charging equipment.
- Billing and Payments: Handle billing and payment processes for EV charging services.
- Data Management: Collect and analyze data on EV charging usage to identify trends and improve operations.
Required Skills and Qualifications:
- Strong leadership and management skills
- Excellent customer service skills
- Experience in restaurant management or the hospitality industry
- Knowledge of food safety and hygiene practices
- Basic understanding of electric vehicle technology and charging infrastructure
- Strong organizational and time management skills
- Ability to work well under pressure and in a fast-paced environment
